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Point-Blank Invasive Questions Are Not OK 18 Aug 2013 | 04:40 am
I went to a Thai restaurant with my BFF and his other BFF. Exiting the restaurant, we were faced with one of the busiest streets in the city, with four lanes of traffic whizzing by at 50+ mph, two lan...
Back in the Hospital 24 Jul 2013 | 04:21 pm
Late Saturday night, my mom started vomiting brown liquid that looked like coffee. I did not know until Sunday afternoon, after speaking with her. I rushed her to urgent care, where we were advised th...
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Sprint Transcript okaytim.com 5 Nov 2010 | 08:17 am
This is the actual chat transcript between a sprint customer service rep and myself. I later found out that it was indeed a real person and not a chat bot. Tell me if I was wrong to get frustrated. T...
Dell: The D is for Customer Disservice .. jamesladdcode.com 1 Dec 2012 | 07:13 am
This post is about the bad Customer Service I received from Dell’s online chat facility and how I think putting Customer Service Operators in front of Customers without the proper tools is tantamount...
