Most customer success related news are at:
The Data of Customer Success Management 8 Aug 2013 | 04:11 am
Properly equipped and led, a Customer Success Management team has access to a wealth of information about the customers they serve. Which customers are proceeding up the desired adoption curve? Who ...
Detecting the At-Risk SaaS Customer Relationship 17 Jun 2013 | 11:14 pm
An old Country & Western song about lost relationships includes a funny line: “When the phone don’t ring, you’ll know it’s me.“ There is little to smile about, however, when the subject is lost incom...
More customer success related news:
Customer Success Story birbals.com 16 Dec 2009 | 06:53 pm
We have found them to be very responsive as well as knowledgeable about our scripts which helps with the level of support they can offer. They have a wide range of solutions, from Shared Hosting to De...
Taking Care of Your Existing Customers! sandiegobusinessconnectors.com 20 Feb 2012 | 10:24 pm
If you focus fully on providing the best possible service and value to your customers, success becomes the easy part – it will follow easily and naturally. The best clients are your existing clients....
Realigning Technology for Success velocitymg.com 30 Nov 2010 | 08:48 am
In my last post, I talked about how traditional consulting, implementation, training, and support organizations are starting to realign around a more unified "customer success" team. Unfortunately, th...
Site-in-a-Box Customer Success Story: Orlando Haircut blog.databanq.com 18 Aug 2009 | 03:29 am
Dave was looking to drive more leads for his hair salon off the Internet. In less than 60 days we had him setup with a premium domain - www.orlandohaircut.com - a facebook, twitter and listing in all...
Site-in-a-Box Customer Success Story: Lakeland Lawyer blog.databanq.com 18 Aug 2009 | 03:03 am
Check out this brief video on a lawyer in lakeland and how he was able to start generating high quality leads off the web fast with the Site-in-a-Box solution. Visit this client’s Site-in-a-Box at ww...
RECENT CUSTOMER SUCCESS STORIES questionsforcouple.blogspot.com 8 Sep 2009 | 09:50 pm
RECENT CUSTOMER SUCCESS STORIES: HELPED US GET ENGAGED "My boyfriend and I took four months going through the questions - a few each day and at the end we were so certain about our future together t...
Profiling Customer Success: City of Kent's path to 800 desktops virtualized unidesk.com 12 Nov 2011 | 05:00 am
Next week, another Unidesk customer joins us on a live interactive webinar to discuss their VDI project. On Wednesday, November 16th at 2:00 PM ET James Hettrick, Technical Services Manager at City of...
Backup for Manufacturing Industry: Customer Success Story for VDP Fonderia zmanda.com 19 Aug 2011 | 10:00 am
Reliability, ease of use, centralized administration, affordability, and flexibility were essential requirements for a backup and recovery solution, and Amanda Enterprise represented an unparalleled f...
Backup for Healthcare Industry: Customer Success Story for Schryver Medical zmanda.com 19 May 2011 | 06:00 pm
Amanda Enterprise has been rolled out in the company's Colorado facility and will be installed through the remainder of the organization and its mobile units by the third quarter of this year. Most of...
The Customer Success Management Video Series mblaisdell.com 30 Jun 2012 | 08:06 am
The CSM video series is a joint effort by DreamSimplicity and The HotLine Magazine, and there will be a new short video on various aspects of CSM published each week. As each video is released, I’ll ...
