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Peru Scores a Rush of Deals from Brazil Software Firms nearshoreamericas.com 22 Aug 2013 | 01:14 am
By Duncan Tucker Drawn by the benefits of trilingual call-center staff and the potential gains to be made from introducing electronic invoicing, Brazilian businesses are beginning to see Peru as a ri...
The Evolution of the Customer Experience blog.crmxchange.com 31 Jul 2013 | 10:09 pm
Imagine this scenario: Mary has had a hard day. She picks up the phone and dials into your call center, ready for an argument. But much to her surprise, she is greeted by her first name as the auto...
Welcome to a New Blog by Our Darwin-Lobbying Friends at the NCSE; but First a Question evolutionnews.org 27 Aug 2013 | 05:12 am
The National Center for Science Education (NCSE) has launched a new blog, called the "Science League of America," with the stated goal of "Defending the Teaching of Evolution & Climate Science." In a ...