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ITIL Süreçleri webadam.com 21 Apr 2012 | 10:51 am

Information Technologies Infrastructure Library v3, bilgi sistemleri ile ilintili konularda operasyon yönetimini en etkin ve verimli şekilde kurmanın yöntemlerini belirten dünyaca kabul görmüş bir pra...

新一代联想乐Phone- S2评测 zhaikeji.com 1 Dec 2011 | 03:53 pm

2010年发布的乐Phone是联想进入移动互联领域的试水之作,而如今在以“个人云”为核心的移动互联战略已经明晰的情况下,这款最新推出的乐Phone S2,对于联想有着更为重要的意义。 从硬件、软件、设计的角度来看,联想乐Phone S2相比之前的乐Phone都有了很大的改进。不过,它究竟能带给我们怎样的全新用户体验,它所承载的联想移动互联服务又有怎样的表现?让我们一起进入这款联想乐Phone S2...

IT Service Management amicidellabiblioteca.info 2 Aug 2011 | 04:36 am

A common question when talking to clients is: what training does my staff need in IT SM and does that mean ITIL? So where do you start? The first question to be answered is: what are you trying to ac...

Установка OTRS 3 на CentOS 6 c LDAP metalcandy.ru 19 Nov 2011 | 01:05 pm

{yootooltip title=[OTRS] width=[300] ticky=[1] mode=[trigger]} {/yootooltip} является ведущим открытым исходным кодом службы инноваций и включает в себя набор Help Desk, ITIL ® - совместимые управлени...

IT Service Management (ITSM) Strategy Templates securityprocedure.com 14 Jun 2010 | 10:40 am

Download Free ITIL/ITSM IT Service Management Strategy Templates 1 Service Management Framework 1.1 Background The IT community continually seeks to develop best practice IT management processes to...

Incident Management Workflow Image ithelpdesksoftware.com 16 Feb 2012 | 11:30 pm

Aloha help desk technicians, This afternoon, while browsing through the internet, I noticed lot of upcoming websites making purposeful attempts at simplifying ITIL and even adding a touch of humor. ...

什么是双软认定以及双软认定的好处 shuo7.com 19 Apr 2012 | 08:19 pm

说白了:双软认定就是两个认证。好处就是国家纳税方面有优惠。 一:什么是双软认定 双软认定是 “ 软件产品认证 ” 和 “ 软件企业认定 ” 的简称。 软件产品认证必须满足的条件: 1.办理 “ 软件著作权登记 ”;2.办理 “ 软件检测 ”。 实质上,双软认定应该包含四个程序:软件著作权登记、软件检测、软件产品认证,软件企业认证。 二:双软认定包含哪些具体内容 1.软件著作权登记(软件...

itSMF France adeli.org 12 Jan 2012 | 11:31 pm

Information Technology Service Management Forum Association, ayant pour objectif premier de promouvoir les bonnes pratiques de la gestion informatique (ITIL©). Le chapitre français, l'itSMF Fran...

ITIL tpit.de 7 Jul 2004 | 07:54 pm

Die IT Infrastructure Library (ITIL) ist eine Sammlung von Publikationen, die eine mögliche Umsetzung eines IT-Service-Managements beschreiben und inzwischen als De-facto-Standard hierfür gilt.

Problem Management tpit.de 7 Oct 2006 | 05:27 am

Das Problem-Management ist einer der Prozesse für IT Service-Management nach ITIL. Über das Problem-Management werden unbekannte Ursachen für tatsächliche und potentielle Störungen (Incidents) innerh...

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