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– Customer Service Training Tips, Articles & Videos with Myra Golden | Myra Golden, Captivating Story-telling Customer Experience Keynote Speaker
7 Ideas to Improve The Way You to Talk to Customers 22 Aug 2013 | 02:18 am
The biggest problem with the customer experience in most companies is how employees talk to customers. All too often, employees come across as indifferent, cold, uncaring, rushed or rude. This employe...
Videos from our Master Customer Service Training Course 8 Aug 2013 | 10:54 pm
I’m really excited about delivering my Master Customer Service Course to a wonderful client in Montreal on Monday. My team and I have been preparing for this event for months and I cannot wait to shar...