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– Call & Contact Center | Outsource Customer Service | AnswerNow
Creating WOW Starts with Engagement 2 Apr 2013 | 09:54 pm
AnswerNow is committed to creating a WOW experience with every contact. The first step starts with proper engagement through focused listening and qualification of the contacts needs. Engagement can n...
2013 Contact Center Trends 27 Mar 2013 | 10:46 pm
As customer relations become more important for building brand reputations, companies are turning to the rapidly changing answering services industry. While communication centers used to be seen as li...