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Download Network Security Service Level Agreement (SLA) Sample Templates securityprocedure.com 15 Feb 2009 | 03:32 pm

Below sample service level agreement (SLA) for supporting security event feeds from network devices. This sample SLA is arranged between the network support team (NetEng) and the team to whom security...

Untitled ufathom.xanga.com 21 May 2010 | 01:04 am

Service Level Agreement (SLA) advice for outsourcing, offshoring and engineering projects http://bit.ly/9xinMW via Ping.fm Posted via web from uFathom BPO, Outsourcing, Offshoring & Freelance KPO

Resite Online’s Service Level Agreement resiteonline.com 27 May 2010 | 07:01 am

At Resite Online, we understand how important your technical services are to your business success. As part of the Dominion Enterprise family, we are able to offer advanced hardware, software and syst...

Customer Upgrade Equals Cash Back for You! comfort.hu 6 Jul 2011 | 07:21 pm

Are your customers holding on to technology assets that no longer serve their business needs and limit their ability to meet service level agreements? Help them trade up! read more

Welcome to TelcoVAS telcovas.com 3 Mar 2009 | 10:36 pm

TelcoVAS Solution has zero tolerance for SMS gateway downtime. Our Policy is to make this clear in our service level agreement, which details what we do in the unlikely event of an outage. This ‘alway...

What you REALLY should be asking your cloud computing provider. vburke.wordpress.com 13 Jan 2011 | 02:28 pm

Vern Burke, SwiftWater Telecom Biddeford, ME I’ve been reading quite a bit of back and forth over cloud computing provider Service Level Agreements and endless checklists that purport to be everythi...

Support & training webxsolution.com 1 Mar 2011 | 05:24 am

Support and training Service Level Agreements Our SLA (Service Level Agreements) is designed to give you peace of mind against failure, when assistance is needed to rectify mistakes, or when help i...

Four tips to help your small business in Indianapolis helpdeskassist.com 26 Nov 2012 | 11:26 pm

Ever since Help Desk Assist has started it has helped small to medium sized business with service level agreements to help them keep pace with the speed of business. It has continued to grow in popula...

Longsight announces 100% uptime SLA and support for NACUA-CSG contracts longsight.com 4 Nov 2012 | 07:36 pm

Longsight is pleased to announce that our agreements for service are now based on the rigorous NACUA – Common Solutions Group model contract including a 100% uptime service level agreement. These enha...

How to formally deliver a service guarantee and peace of mind to customers? manawa.net 28 Feb 2013 | 10:00 pm

Part Three of Managed Services Series:  Service Level Agreements In my previous post, I spoke about the importance of monitoring and minimizing downtime and the related costs incurred by organizations...

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