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jeffreyt.posterous.com – Good night, Posterous

Shaw Cable Responds to a Customer About Usage Based Billing 1 Feb 2011 | 11:06 am

On January 25th, I had written to Shaw Cable with questions and a complaint against the way that the new usage based billing system was being rolled out in conjunction with lowering data quotas. I fi...

Shaw Cable Responds to a Customer's Comments 29 Jan 2011 | 07:57 pm

A reader sent this to me and asked me to post it; he had written to Shaw Cable asking for a reason on the changes to his service plan and received the following back from their customer service depart...

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Cannot connect to Shaw FTP or E-Mail techqa.wordpress.com 23 May 2009 | 06:02 pm

As of a couple of years ago, Shaw Cable blocked FTP access to it’s webspace accounts from non-Shaw customers and IP Addresses. Those who may have previously been Shaw Cable customers could no longer ...

Shaw Cable Responds to a Customer About Usage Based Billing jeffreyt.posterous.com 1 Feb 2011 | 11:06 am

On January 25th, I had written to Shaw Cable with questions and a complaint against the way that the new usage based billing system was being rolled out in conjunction with lowering data quotas. I fi...

Shaw Cable Responds to a Customer's Comments jeffreyt.posterous.com 29 Jan 2011 | 07:57 pm

A reader sent this to me and asked me to post it; he had written to Shaw Cable asking for a reason on the changes to his service plan and received the following back from their customer service depart...

My Letter to Shaw Cable Customer Service (UBB) jeffreyt.posterous.com 26 Jan 2011 | 04:59 pm

Dear Shaw, I'm writing to find out more about the introduction of this "usage-based billing" and to find out what the impact is on my account. As of now, I've paid Shaw Cable a monthly fee for a fix...

Open Letter to Shaw Cable Users jeffreyt.posterous.com 14 Jan 2011 | 06:06 pm

If you haven't heard yet, you should be aware that Shaw Cable has made some significant changes to their Terms of Service which will impact YOU that have already gone into effect from January 1, 2011....

I've Been Banned (by Shaw Cable)! jeffreyt.posterous.com 14 Jan 2011 | 10:21 am

Well, that didn't take too long to get banned by my ISP (Shaw Cable) from their lively discussion around the newly implemented "Monthly transfer caps" that the local folks are buzzing about. If you re...

Feeling cheated (by Shaw Cable)? jeffreyt.posterous.com 13 Jan 2011 | 08:54 am

I am a customer of Shaw Cable (BC) and am watching them commit what amounts to cheating of customers on a super-large scale. At the start of the new year they have reduced bandwidth caps across most o...

Shaw Cable Customer Service Communication: What Should Be Shared? theupsell.com 11 Apr 2013 | 08:44 pm

Shaw Cable has come in and out of my life over the years. One of the perks of not being locked into a contract is that I can come and go as I wish. And I do. Sometimes it’s for economic reasons. Somet...

Customer Experience: Shaw Cable Strike 2 theupsell.com 24 Apr 2013 | 08:01 pm

How can a bad customer experience with Shaw Cable go from good to “WTH?” Answer: pretty quickly. Recently, I had a bad service experience with Shaw Cable where a bill I received was three times the am...

Spending Recap: July 29-August 4, 2013 givemebackmyfivebucks.com 9 Aug 2013 | 01:40 am

First, I have to apologize for my lack of posting lately. I haven’t had internet at home since Tuesday, and likely won’t have it again until at least Monday. Hopefully Shaw Cable can fix it, because b...

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