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Shaw Cable Responds to a Customer About Usage Based Billing 1 Feb 2011 | 11:06 am

On January 25th, I had written to Shaw Cable with questions and a complaint against the way that the new usage based billing system was being rolled out in conjunction with lowering data quotas. I fi...

Shaw Cable Responds to a Customer's Comments 29 Jan 2011 | 07:57 pm

A reader sent this to me and asked me to post it; he had written to Shaw Cable asking for a reason on the changes to his service plan and received the following back from their customer service depart...

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Shaw Cable Responds to a Customer About Usage Based Billing jeffreyt.posterous.com 1 Feb 2011 | 11:06 am

On January 25th, I had written to Shaw Cable with questions and a complaint against the way that the new usage based billing system was being rolled out in conjunction with lowering data quotas. I fi...

My Letter to Shaw Cable Customer Service (UBB) jeffreyt.posterous.com 26 Jan 2011 | 04:59 pm

Dear Shaw, I'm writing to find out more about the introduction of this "usage-based billing" and to find out what the impact is on my account. As of now, I've paid Shaw Cable a monthly fee for a fix...

I've Been Banned (by Shaw Cable)! jeffreyt.posterous.com 14 Jan 2011 | 10:21 am

Well, that didn't take too long to get banned by my ISP (Shaw Cable) from their lively discussion around the newly implemented "Monthly transfer caps" that the local folks are buzzing about. If you re...

Feeling cheated (by Shaw Cable)? jeffreyt.posterous.com 13 Jan 2011 | 08:54 am

I am a customer of Shaw Cable (BC) and am watching them commit what amounts to cheating of customers on a super-large scale. At the start of the new year they have reduced bandwidth caps across most o...

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