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What role can online customer service (webcare) play in the Self-Service economy? 25 Jun 2013 | 11:04 am
These past few months I conducted a global study in collaboration with SSI (fieldwork & research) and No Problem! (translations). The object of the study was to look into new consumer trends regarding...
New Report: The Self Service Economy 18 Jun 2013 | 12:56 pm
Fifteen years ago, companies forced consumers to perform certain tasks themselves. When banks started charging customers for not executing their own transfers this led to widespread protest. Today the...
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Entrevista a Jennifer Preston, Social Media Manager del New York Times jesteban.net 21 Jun 2010 | 08:55 am
Llego a gracias al blog de Silvia Cobo, a esta entrevista realizadada Jennifer Preston, Social Media Manager del New York Times. Me ha encantando escucharla: “Animamos a nuestros periodistas a que i...
Hello world! osokpm.com 10 Jan 2012 | 11:05 am
Welcome to WordPress. This is your first post. Edit or delete it, then start blogging! Related Posts: Social Media Management Services Press Release Writing And Submission Search Engine Optimizati...
Social Media Management Services osokpm.com 14 Sep 2011 | 06:43 pm
Social Media Management Services Social media links your company directly to your target market. Social media sites like Facebook, Twitter and LinkedIn are among some of the most visited websites ...
Evento Smart Social Media Madrid 19 y 20 de Mayo de 2012. ricardorochaparga.com 22 May 2012 | 08:03 am
Queridos amigos: Este fin de semana pasado tuvo lugar un gran evento de Social Media Manager en Madrid. El evento en cuestión, era un curso intensivo tanto de SMM como de Reputación Online. Han sido d...
CRM, Social Media Management Tools, Project Management Software gsocialmedia.com 29 May 2012 | 01:03 pm
While growing to the next level in my business, I decided to do some research on CRM, Social Media Management Tools, and Project Management Software. I have used a variety of platforms for years for m...
7 Key Factors for Successful Social Media Management onlinecrimelab.com 17 May 2012 | 09:45 pm
7 Key Factors for Successful Social Media Management by Jaime White We all know social media is hot. Businesses large and small are using it to connect directly to their customers as well as a...
Redes Sociales:El Exito Esta En La Comunicacion javierdiazonline.com 6 Apr 2012 | 10:45 am
Redes Sociales:El Exito Esta En La Comunicacion Desde hace un tiempo,como Social Media Manager,me dedico a ayudar a pequeñas empresas y negocios de mi ciudad a potenciar su presencia en las redes so...
Social Media Management Services fionaballard.com 25 Jan 2012 | 07:46 am
Let us manage your Facebook, Twitter, Linkedin and/or other social media services. Super Small Business affordable pricing and customized packages. What is Social Media? Social Media is your busin...
Get HootSuite Pro for Free for 3 Months gnomies.com 17 May 2012 | 10:22 am
HootSuite is the leading social media management platform that lets you connect your Facebook, Twitter, LinkedIn, and other social media accounts to manage them all in one place. You can
Social Media Management for UK Lawyers ads-class.com 30 May 2012 | 04:27 pm
Experts in legal website design, social media for law firms and generating business online. http://www.moorelegaltechnology.co.uk/Internet-Marketing/social-media-for-lawyers.html