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Customer Experience: What Can We Learn From An Organisation That Kills It’s Customers? 26 Aug 2013 | 09:19 pm

I am coming out of my self imposed August retirement to write about something that calls to me, deeply. And to share with you insights and learnings which show up for me as being valuable if you are u...

What Will Advertising Look Like In 2020? 22 Aug 2013 | 02:24 pm

I believe that capitalism runs on the inefficiencies in any given market. These inefficiencies force evolution. They force change and innovation. Often rendering old business models irrelevant. I’...

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Social media monitoring tools – Do you know what’s being said about you? livingmymoment.com 8 May 2012 | 12:43 am

It’s important that you know what’s being said about you and your products so that you can respond to issues and take advantage of positive feedback and trends.  Customers may share their feelings abo...

Social Media Mastery Review - Insiders Review meetstaci.com 27 Jan 2012 | 12:00 am

Click here for Social Media Mastery This is my Social Media Mastery Review     For more information on Social Media Mastery, Click the link below: Social Media Mastery – Official Site Building your ve...

Customer Service in the Customer Lifecyle: Thoughts from a Social CRM Expert newsaleseconomy.com 27 Jan 2012 | 03:37 am

Tweet Guest post by Tristan Bishop @knowledgebishop. Tristan drives digital strategy at Symantec, using social media monitoring and Social CRM to capture customer commentary. He is widely considered ...

Social Media Monitoring Web Application ekinertac.com 26 Aug 2011 | 09:27 pm

Social Media Monitoring Web Application

Whose Talkin.com is Like Twitter Search 10x | Social Media Tool Review creativefusionmedia.wordpress.com 11 Feb 2011 | 01:10 am

Wow. Whose Talkin is real time search of multiple social media sites. It allows you to see where else the conversation is beyond blogs and Twitter. Its a fantastic tool for both content and community ...

Alerti Social Media Monitoring & Management Service influencepeople.com 19 Jan 2012 | 09:30 am

I’m excited to announce that Alerti is launching their social media monitoring and management in the US and UK this week. With thousands of people already using their French language version, the laun...

Rogers Media All-Thumbs in Spamming “The Canadian Social Media Report” mediatimeservices.com 4 Jul 2011 | 09:41 pm

Info PR: n/a Cached: n/a C: n/a Links: 66|9 Density Our team and followers of our series on Social Media, a review of social media marketing competency among select Canadian industries, are disa...

Social Media at it´s best! socialmediamonitoringsummit.de 21 Mar 2012 | 10:37 pm

München – 03.Mai 2012 Hamburg – 15.Mai 2012 Effektives und erfolgreiches Social Media Monitoring Top Branchen-Experten zeigen Ihnen ihre Erfolgsgeheimnisse, Tipps, Tricks und auch die Stolpersteine...

Social Media & Tools social-passion.de 12 May 2012 | 12:36 am

Wer sich mit dem Thema SEO beschäftigt, kommt um ein SEO Tool nicht herum. Wie aber ist das im Social Media? Nicht selten erlebe ich, dass Kunden zu aller erst in ein teures Social Media Monitoring...

5 tips for marketers using social media monitoring sneakymedia.co.uk 4 May 2012 | 02:08 am

The world of marketing has changed greatly over the last decade. Firstly there was the acceptance that marketing campaigns shouldn’t just be limited to print and broadcasting. Then there was the reali...

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