Most twitter customer service good example rail related news are at:
customerfuturology.com
– Improve Customer Experience and satisfaction through better customer insight
How to use Facebook Pages for Customer Support – Part 2 25 Jan 2011 | 12:00 am
Before we go into the next part of this series on how you can truly integrate your customer support channel in Facebook Pages, I thought I would share with you another F-Commerce story from the past w...
How to use Facebook Pages for Customer Support – Part 1 17 Jan 2011 | 08:44 am
A couple of weeks ago you could not have avoided the news that Facebook had received another $500 million of investment. However, at the end of 2010, you might have missed the other news story that Fa...