Aaisp - aaisp.net.uk - Andrews & Arnold Incidents Feed
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[Info] General: Nominet domain emails 17 Aug 2013 | 09:30 pm
Started: 2013-08-17 17:27:06 Customers who have UK domains with us are getting emails from Nominet, confirming the domains they have, and very much worded as if you have just signed up for a domain. ...
[Info] Broadband: Backhaul Changes on BE Lines 16 Aug 2013 | 07:35 pm
We are currently moving a lot of BE lines over to TalkTalk Wholesale backhaul - customers are being emailed individually on this, however we do have more details at: http://aa.net.uk/broadband-2b.html
[Minor] Broadband: BE lines suffering from disconnects (Open) 14 Aug 2013 | 01:26 am
Started: 2013-08-13 21:15:26 We are investigating... Update 13 Aug 2013 21:41:56 about 50% or so of our BE lines are seeing a mix of low level packet loss, higher latency and latency spikes. Some li...
[Minor] VoIP: Some calls failing 13 Aug 2013 | 06:55 pm
Some calls are failing at the moment on our voip platform. We are investigating. Update 13 Aug 2013 15:14:04 The problem has been found, and calls are working as normal now.
[Minor] Broadband: Lines dropped: 100% 21CN-REGION-21CN-BRAS-RED10-L-WAT (Open) 9 Aug 2013 | 11:43 pm
Started: 2013-08-09 19:41:19 Lines: 100% 21CN-REGION-21CN-BRAS-RED10-L-WAT dropped at 2013-08-09 19:41:19 We have advised BT This is likely to have affected multiple internet providers using BT
[Minor] Broadband: Lines dropped: 100% 21CN-REGION-21CN-BRAS-RED10-MQD and 100% 21CN-REGION-21CN-BRAS-RED11-MQD and 96% 21CN-REGION-MQD (Open) 8 Aug 2013 | 06:54 am
Started: 2013-08-08 02:52:16 Lines: 100% 21CN-REGION-21CN-BRAS-RED10-MQD and 100% 21CN-REGION-21CN-BRAS-RED11-MQD and 96% 21CN-REGION-MQD dropped at 2013-08-08 02:52:16 We have advised BT This is lik...
[Minor] Broadband: Lines dropped: 100% 21CN-REGION-21CN-BRAS-RED10-MQD and 100% 21CN-REGION-21CN-BRAS-RED11-MQD and 94% 21CN-REGION-MQD (Open) 8 Aug 2013 | 06:53 am
Started: 2013-08-08 02:52:16 Lines: 100% 21CN-REGION-21CN-BRAS-RED10-MQD and 100% 21CN-REGION-21CN-BRAS-RED11-MQD and 94% 21CN-REGION-MQD dropped at 2013-08-08 02:52:16 We have advised BT This is lik...
[Minor] Email: Inbox Problem on Mac Mail (Open) 29 Jul 2013 | 08:56 pm
Started: 2013-07-29 16:55:16 We're looking in to a problem with Mac Mail and our email servers using IMAP. This is being looked into. In the meantime you can use webmail or a different email client:...
[PEW] General: SSL Certificate Update (Open) 22 Jul 2013 | 04:31 pm
We're updating SSL certificates for some of our customer facing servers this morning (email servers mainly). Users who don't have the CAcert root certificate installed may see errors. Details on http...
[PEW] General: At risk - Router upgrades (Open) 18 Jul 2013 | 08:10 pm
Started: 2013-07-18 17:30:00 We are doing router upgrades over the next few days. As usualy these should have little or no impact, but have been seen to cause a few seconds of impact on routing on so...