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Who’s Afraid of the Big Bad Samsung? 27 Aug 2013 | 04:10 pm
…we’re wondering whether it should be Apple. According to new data released by Flurry, a mobile analytics firm, it certainly appears that Samsung are ahead of the game when it comes to smartphone usag...
Superfast broadband, now checking-in 19 Aug 2013 | 04:42 pm
We’re generally pretty lucky when it comes to accessing superfast broadband here in the UK: it usually performs as expected and signals tend to carry well enough to let us continue with working docume...
iPhone 6 to be launched in September 2013 15 Aug 2013 | 03:15 pm
You may remember our blog posts last month on whether or not Smartphones were dead. One of the reasons we decided that they weren’t a dying species was due to the demand for low-cost devices, particul...
Businesses struggle to optimise mobile applications 12 Aug 2013 | 03:45 pm
You may remember a few months ago when we reported that 78% of key IT decision makers were implementing a selection of Unified Communications and Collaboration (UCC) elements into their long-term IT s...
Top Five Trends in Unified Communications 7 Aug 2013 | 04:25 pm
If you’re coming to our blog afresh, you may not have had the chance to track the developments making huge waves in unified communications (UC) over the last few months and years; for those of you who...
ShoreTel Mobility 7 – a regenerated user interface 5 Aug 2013 | 05:42 pm
ShoreTel Mobility 7 is a new piece of software, recently released to simplify the unified communications experience when using smartphones or mobile devices. With the innovative launch of the ShoreTel...
Conserving communications, conserving the environment with the Woodland Trust 31 Jul 2013 | 06:30 pm
The Woodland Trust is a national charity which works to protect and improve woodland biodiversity and educate society on the importance and understanding of woodland areas. They recently approached Ar...
How To Build A Multi-Channel Contact Centre 29 Jul 2013 | 04:23 pm
With the BBC’s prime-time TV programme ‘The Call Centre’ a hot topic for office conversation, people are beginning to sit up and take notice of contact centres once more. (We prefer the term contact c...
Internet voice calls on mobile devices grew 550% last year 27 Jul 2013 | 01:47 pm
The number of mobile users taking advantage of cheap or free Internet services for voice calls grew 550% last year, according to Infonetics. The analyst said it now expected the number of subscribers...
Faster network speeds will lead to 12-fold growth in data consumption 26 Jul 2013 | 01:46 pm
The amount of data consumed on mobile devices is expected grow 12-fold by 2018, according to a new Ericsson report. The communications company claimed data traffic had already doubled within the last...
