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NASA’s Apollo era plans for Mars and Venus missions 27 Aug 2013 | 02:19 pm

It’s hard to contemplate now, but NASA had serious plans to send astronauts to Mars and Venus as far back as the 1960s. They would have used the Saturn V launcher and Apollo command module, and extend...

Adobe RoboHelp: Embed Captivate HTML5 Output 27 Aug 2013 | 02:53 am

by Willam Van Weelden Adobe Captivate 6 introduced HTML5 output, allowing eLearning content to be interactive on mobile devices such as the iPhone and iPad. By combining Captivate's and RoboHelp's HTM...

The best KPIs support your tech comm strategy 26 Aug 2013 | 12:00 pm

The best Key Performance Indicators (KPIs) in tech comm are aligned to measure the success of your documentation strategy. That’s some advance insight I got from Rachel Potts who will run a workshop a...

Flying edits 26 Aug 2013 | 02:30 am

Something came to me in a conversation I was having the other day about some of the documents I edit — these documents are like plane trips! Bear with me here… I haven’t gone crazy ;-) A bit of backgr...

VMware Switch for Android and VMware Horizon Workspace 1.5 25 Aug 2013 | 12:12 am

Ever since Horizon Workspace 1.5 was out i wanted to write about Switch for Android but i don’t have a VMware Ready Android phone so i couldn’t test this new feature. Fortunately VMware itself did wha...

Windows 8 – 10 mistakes Microsoft made 24 Aug 2013 | 08:35 pm

It’s been a year since the release of Windows 8. To say that the reaction of the computing world has been underwhelming would be an understatement. Windows 8 has clearly been a major misstep for Micro...

Balancing multiple Horizon Workspace gateway-va with HAProxy 24 Aug 2013 | 07:37 pm

When working with Horizon Workspace the first component you will scale to multiple instances is probably the gateway-va since this is the access point of all users, just to make sure it’s always avail...

Subheadings: Perhaps the Most Useful Technique in Technical Writing 23 Aug 2013 | 07:57 pm

My recent poll on why users can’t find answers in help material surfaced an interesting paradox. Consider these two reasons: The answer is buried in a long page, but the user only spends 2 minutes max...

Fix for Scanning for root resource and provider classes in the Web app resource paths Problem 23 Aug 2013 | 03:02 pm

This post is just a solution for the following problem.When you deploy Jersey Rest application in your tomcat server you may get following message if you configured incorrectly.… The post Fix for Sca...

What I did at work this summer 23 Aug 2013 | 02:57 pm

I don’t normally talk here much about the TSX, where I’ve been working as a technical writer for almost 12 years. Most of the material that I handle is confidential and I don’t want to inadvertently g...

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