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Wine Matters: Tasting Wine 3 Aug 2013 | 09:10 am
Tasting Wine: For hosts, this is the sequence of logical steps in the service and tasting of wine: The sommelier presents the bottle, label facing you, so that you can be sure that this is what you or...
Creating An Excellent First Impression On The Telephone II 1 Jun 2013 | 08:20 am
Answering a telephone call Always keep handy a pencil and a regular notebook – not a scrap of paper – whenever you are ready to respond to the telephone ring. Do not pick up at the first ring, nor all...
Creating An Excellent First Impression On The Telephone – I 31 Mar 2013 | 01:57 pm
The voice that answers a company’s telephone is often the first `face’ of the company. It has as much power to create the right or wrong impression as the facade and location of the building. Others f...
Wine Matters: Handling Wine & Champagne 16 Feb 2013 | 08:48 am
`Dry’, `Brut’, and `Sec’: Dinner wines are usually `dry’, that means they are not sweet. Champagne, however, is labelled differently. `Dry’ or `sec’ champagne is the sweetest. `Extra dry’ is less swee...
Etiquette for Office Parties 15 Dec 2012 | 02:17 pm
At an office party, indiscretions by hosts or guests could embarrass and even spoil relationships. So retain a professional image in your dress and behavior. Here are a few tips to keep in mind at an ...
Managing Dining Mess-Ups 27 Nov 2012 | 10:42 pm
A basic ingredient for success is to be recognized as an expert at the business angles of marketing, finance or HR. Important though it is, it is not enough. To develop a competitive edge, one needs t...
Virtual Meetings: Pre-conference preparation 4 Nov 2012 | 07:35 am
ROLE OF CHAIRPERSON Check if the teleconferencing room is available on the date and time. Remember to reserve the room for your conference. Make a list of all those who should attend. Inform them of t...
Wine Matters: Basic Wine Types and Foods They Complement 21 Oct 2012 | 07:36 am
Wine is ordered after the entrée, the main dish is decided. If, however, you want to have a glass of wine before you order the main dish, ask for a house wine. Appetizer: Dry/sweet sherry, red/white D...
Entertainment Skills: As an official guest at a restaurant 6 Oct 2012 | 08:29 am
While the rules for hosts are larger in number and more stringent, a guest also has responsibilities to make an official meal a pleasant experience. When a client invites you to a meal, accept graciou...
Office Etiquette 28 Sep 2012 | 04:30 pm
Fortunately very few indulge in indecorous office behavior. All the same, they are noted here so that all professionals everywhere demonstrate correct office behavior: Writing or doodling on tables, c...
