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It’s Been a Great Time Writing for Business Transformation 6 Jun 2013 | 09:01 pm
August 19, 2011 – “Hello World” I’ve been contributing to the Business Transformation Center since 2011. Its been an honor and a heck of a lot of fun. The story of how I was able to secure a position...
Managed Print, Workflow and Managed Services 4 Jun 2013 | 10:32 am
It is, indeed, that time of year when conventions and trade shows pop up across the country. So far this year, I’ve attended four, and at each if the subjects of workflow and managed services weren’t ...
How to Proactively Counter Competitive Threats 1 Jun 2013 | 01:57 am
It’s fine to talk about the growth of potential of managed print services—new revenue streams, expanding profits and upselling opportunities. But, of course, there’s another reason to act on MPS—to bl...
Disruptive Technologies Fuel Managed Print Interest 30 May 2013 | 01:57 am
This year is seeing a collision of disruptive technology trends, ranging from the growth of mobility, bring your own device programs, cloud computing and big data. And one area that is playing a key r...
We All Scream for Managed Services 29 May 2013 | 10:54 pm
Managed print services, when executed correctly, can lead to managed IT services opportunities. As printing devices moved from analog to network-connected, our sphere of influence grew away from the p...
Managed Print Services – Your Reviews Still Lack, Don’t they? 28 May 2013 | 07:00 pm
It’s the “M” in Managed print services – that enhances your customer’s experience, fulfills MpS promises made and makes all the difference in the world. Honestly, managing a program can set you apart ...
The Real Future of Our Industry 27 May 2013 | 10:12 am
Reviewing the last 4 years in our industry is like watching a roller coaster in slow motion – it has been a tough few years for everyone who makes a living providing and supporting communications via ...
The Biggest Challenge in Our Industry 24 May 2013 | 11:48 pm
Other than the customer, what do you think is the most important issue/concern of a successful managed print services practice? In a word, “relevance.” Much has been written about how output and the ...
Four points to remember When Building a Managed Services Practice 24 May 2013 | 10:46 pm
It seems for the past year the subject of offering managed services has taken off —well, at least the conversations around starting a managed services practice seem to be multiplying. I’ve spoken with...
A Clear Path to New Revenues 8 May 2013 | 10:25 pm
It’s becoming common for experts in the printing and imaging space to position document-management solutions as the next logical step for capturing new revenues after launching a successful managed-pr...
