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B2B lead generation via social media 29 Nov 2011 | 11:35 pm
Social media marketing, particularly the social networking sites have opened up new arenas for B2B lead generation. The BPOs make use of different strategies to make the most out of these social netwo...
Chat Support Made Easy with the Right Software 28 Nov 2011 | 11:34 pm
Every business makes efforts to add real time social chat to their websites for increasing web traffic and visitor engagement. Answering service call centers are hired by businesses to ensure that sup...
Software for Tracking and Managing Leads 25 Nov 2011 | 08:32 pm
A business always look for ways to increase their sales, customer base and return on investment (ROI); for this to happen, it is crucial to integrate the efforts that go into lead generation. The busi...
Lead Generation Software for Gathering Hot Leads 24 Nov 2011 | 07:24 pm
Outbound contact centers offer lead generation as a service to businesses in order to help them gain more customers and increase sales in the process. Getting new customers attracted to the products a...
Using the Workflow CRM Software for Organized and Effective Services 23 Nov 2011 | 07:08 pm
The workflow customer relationship management (CRM) software is used by call center services for helping businesses automate the responses made to inquiries and complaints from customers. When a custo...
Purchasing a Hosted Predictive Dialer 17 Nov 2011 | 07:41 pm
Before the outbound call centers think of buying a hosted predictive dialer system, there are several factors that must be noted. You must get a hosted predictive dialer that is the most suitable for ...
What are the usefulness of Email Marketing? 11 Nov 2011 | 12:11 am
In the modern day generation the use of emailing is one of the most important ways of communication. This is a fast world and people are busy. Hence to promote products through emails can come out to ...
Workforce Management software Outdoes Spreadsheet Scheduling 4 Nov 2011 | 04:18 pm
For small and medium sized call centers in India, utilizing workforce management software is often prohibitively expensive. Frequently, this means that call centers are forced to use cheaper alternati...
How a lead generation company works 21 Jun 2011 | 12:11 am
More and more generation of leads are the basic target of every lead generation companies. In order to understand the concept o lead gene we must get though the term “lead”. What are leads any way and...
Diversify through Call Center Services 10 Jun 2011 | 06:49 pm
Business firms have to continuously expand their domain in order to prevent stagnation. Expanding business areas would mean that they need to carry out additional areas of work. For example, a consume...
