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Untitled 24 Jan 2010 | 05:01 pm

I'm back! Did you miss me? I took a rather long hiatus. What to talk about.....Oh! Got it: I've started to do this first thing with new clients. I call it the "What did you inherit? exercise. Goes lik...

It's the Context, Stupid! 26 Jul 2009 | 07:45 am

How can two people be working side-by-side at the same company, doing the same job, reporting to the same boss, all the time experiencing diametrically opposed emotions and opinions about the same wor...

It's Friday. That's a good thing. 6 May 2006 | 02:10 am

This is a snippet from an actual conversation I had last Friday. ME:"How Ya Doing?" THEM:"It's Friday. That's a good thing!" It started me thinking. I'll bet that conversation plays out thousands of t...

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