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5 important questions answered about the importance of social business strategy 26 Aug 2013 | 07:24 pm
Charlene and I recently published a report that documented the 6 Stages of Social Business Transformation. In the process, we discovered the most common mistakes and successes businesses experienced ...
The Disconnect Between Aging Management and the Younger Workforce 21 Aug 2013 | 06:11 pm
Are you ready to connect your connected workforce? With all of the discussions around social media and how it improves the opportunity to engage customers and build more meaningful relationships, we ...
3 short videos on innovation, surviving conferences and cringe-worthy career moments 19 Aug 2013 | 01:53 am
Every now and then, I take a step back away from research, writing and the relentless barrage of disruption and innovation to go through my inbox, favorites, bookmarks, etc., to see what’s worth revis...
Broadcast Yourselfie: How teens use social media and why it matters to you 13 Aug 2013 | 09:00 pm
If you want to know the future of technology and its impact on society study how younger generations interact with one another today. With the sting of a face palm, you’ll experience a sheer rush of h...
The Accidental Narcissist And The Future Of [Connected] Customer Engagement 7 Aug 2013 | 06:37 pm
Have you ever noticed that your Facebook News Feed is the digital equivalent to “It’s a Wonderful Life?” Perhaps you’ve likened your Instagram stream to that of “Lifestyles of the Digital Rich and In...
Is Freedom of Tweet a Right or a Wrong? 31 Jul 2013 | 03:41 am
Twitter and Facebook are under fire for the role each platform plays in unknowingly tolerating flagrant hate-fueled, public-facing obscenity and outright threats. Twitter was targeted as the result o...
STUDY: Social Business Strategy – Vision, Purpose and Value drive a new era of digital engagement 23 Jul 2013 | 01:42 am
In an era when media is largely created and broadcast by the few to the many, social media emerged to facilitate the co-creation of media in addition to creating it. While difficult to trace its origi...
Self-Serve Information: Now, We’re All Passive-Aggressive 18 Jul 2013 | 07:52 pm
Guest Post by Jay Baer, a hype-free social media and content strategist & speaker, and author of Youtility: Why Smart Marketing is About Help not Hype. Jay is the founder of http://convinceandconvert....
YOU are at the center of The Conversation Prism 17 Jul 2013 | 12:02 am
JESS3 and I debuted versions 4.0 and 4.1 of The Conversation Prism (TCP) recently to an overwhelming response. Thank you. The initial post was intended to share the evolution of the popular infographi...
The 2013 Social Media Landscape [Infographic] 8 Jul 2013 | 09:46 pm
After almost two-and-half years, it is with great pleasure that I officially unveil the fourth edition of The Conversation Prism. Viewed and downloaded millions of times over, The Conversation Pris...
