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What happened to support - nearly 2 weeks unresolved ! 26 Aug 2013 | 06:10 am
Well, this is the first time I can say BurstNet support has totally failed me. i logged a ticket nearly 2 weeks ago, because the private LAn connection between my servers has gone down. 6 Days to re...
Adding another ip block differnet subnet How? 21 Aug 2013 | 08:21 pm
Hello, Cent OS VPS I order a /28 block of ips It uses a completely different IP range than the VPS uses for a main ip address. How does one assign these and make them route able? I created: /etc...
BurstNet can't locate my server, its down since 2 days now ! 14 Aug 2013 | 11:14 pm
Burstnet apparently forgot to migrate one of my servers and has pulled it down since a day. When I enquired, I was told that its cancelled and my ticket was transferred to customer service. I did not ...
BurstNET Services Outage 11 Aug 2013 | 04:52 am
NOTICE: BurstNET is currently migrating it's internal services to our new state of the art data center facility. Due to this migration you may experience a brief period of inaccessibility to the Bur...
I am on vacation and needs customer service ... 23 Jul 2013 | 05:51 pm
Before I started my story I will not unmentioned that I am a steady Burst customer for more than 12 years ... The troubles started about end of June when I found the my VPS was stopped. Your support ...
Official BurstNET UK - UKFast Statement 10 Jul 2013 | 02:01 am
Over the last week there have been a great many inquiries into the status of BurstNET services in our Manchester UK location. This statement should hopefully resolve any questions. In an effort to im...
6 hours and still no-reply! 5 Jul 2013 | 01:24 am
Hi I have had a ticket open with no-reply for 6 hours know can someone please help. Ticket: #ZPI-885-60796 Regards Simon
VPS Setup - Manchester Data Center 4 Jul 2013 | 10:01 am
Anyone have a time frame for VPS setup in Manchester? Its been 4.5 hours for a basic setup. Normally a U.S. setup is 1-2 hours.
Creating and Installing an SSL Cert in Windows 2008 27 Jun 2013 | 08:18 pm
First, create the CSR which is required when ordering an SSL cert. To do this in Server2008 you will need to use IIS7. - Start > Administrative Tools > Internet Information Services (IIS) Manager - ...
Network advisory June 18th 19 Jun 2013 | 08:31 am
Zayo's fiber provider has advised us that there is a fiber outage in Plymouth Meeting, PA. A truck hit a bridge and snagged the aerial fiber cable. They do have a crew onsite but there is no ETR at th...
