Contactcenterworld - contactcenterworld.com
General Information:
Latest News:
Upstream Works for Finesse Receives the Technology Innovation Award for Contact Centers from Ventana Research 27 Aug 2013 | 04:57 pm
Upstream Works for Finesse Recognized for Visionary Technology
Salesforce.coms Next CRM Release Focuses on Chatter 27 Aug 2013 | 04:48 pm
Salesforce.com needs more work on mobility, analytics
Somerset County Expands 911 Call Center 27 Aug 2013 | 04:41 pm
An emergency phone call from this township soon will be picked up by a dispatcher at the Somerset County communications center in Somerville. After-hours visitors to the township police station will b...
Qualfon DSG Announces New Vice President of Operations 27 Aug 2013 | 04:38 pm
Qualfon announces the addition of Scott A. Whitesell as the Vice President of Operations for Qualfon Data Services Group (DSG).
UFIT Opens Second, Nighttime Computing Help Desk 27 Aug 2013 | 04:20 pm
In cooperation with UF Information Technology, Library West opened a new help desk Sunday night in place of the reference service point on the third floor outside the elevator.
Muncie Sanitary District Hires Collections Call Center 27 Aug 2013 | 04:00 pm
The Muncie Sanitary District has hired a call center in its ongoing efforts to collect delinquent sewer bills.
WS Live to Expand Iowa Workforce 27 Aug 2013 | 03:57 pm
WS Live, a provider of facility-based contact centers, announced it plans to expand the number of employees at its three Iowa call centers from 300 to 425 over the next two years.
BrightBox Solutions Secures Investment to Improve Help Desk Software 26 Aug 2013 | 03:12 pm
Software creators plan to unveil full cloud version and product advancements with the support of significant investment from leaders in the technology industry; help desk software innovator one of the...
Splunk Customers Achieve Accelerated Operational Visibility 26 Aug 2013 | 03:08 pm
Customers Solve Broad Challenges in Virtualised Environments
UnitedHealth Group to Hire 500 26 Aug 2013 | 03:05 pm
UnitedHealth Group plans to add 500 call center jobs over the next 60 days at its new Connextions center in Phoenix.
