Conversationagent - conversationagent.com
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What Customers Want 27 Aug 2013 | 08:11 am
A couple of days ago, I outlined the five themes on the future of social. It's no secret that although we are seeing a Renaissance in the products arena -- wearable technology, 3D printers, all kinds...
100 Questions: a Toolkit for Conversation 26 Aug 2013 | 06:44 am
Connections happen in real life. While we may meet by chance or serendipity, it is by talking that we get to learn more about others, and potentially find ways to stay in touch... or not. We are some...
The Opposite of Fluff 23 Aug 2013 | 08:49 am
The latest sales figures on tablets and smartphones, the rise of Google, and rapid growth of Facebook and Twitter in the last few years say it all –- the new paradigm is caveat venditor, or let the se...
Decision Times and When to Pull the Trigger 22 Aug 2013 | 08:50 am
In brief: automate everything, except strategy. Your focus should be helping people make better decisions. And faster is relative to what and why. As more of our experiences and interactions with ser...
Connecting the Stream with Action: People as Conversation Agents 21 Aug 2013 | 08:50 am
When I asked on Twitter about personal take aways from SxSW 2011, Andy Hayes responded along the same lines as I would have: #SXSW Lesson: that deepening connections with existing ppl is just as im.....
Companies that Have Managed the Convergence of IT and Marketing Well 20 Aug 2013 | 08:50 am
In researching how the convergence between CIO and CMO roles is good for business, I came across quote a few startling statistics, like the one represented in this graph. A new survey of 550 marketing...
Business Development is About Seeing the Future Before it Happens 19 Aug 2013 | 04:56 am
[YouTube link] I still remember my first product company -- it was so exciting to work with something tangible; this is what it looks like, this is what it does, this is how it compares to other prod...
5 Themes on the Future of Social 16 Aug 2013 | 08:55 am
Next month I'll be spending half a day with a group of professionals from New York City and the Greater Philadelphia area making sense of the future of social#. Or, as Frank Eliason (now Citi's Direc...
For Clarity Sake 14 Aug 2013 | 03:00 pm
It's something I've been meaning to do for a while, setting up a profile on Clarity.fm. I discovered the site through my friend and colleague David Berkowitz who also created a profile there, no doub...
Amazon a Good Example of Content Strategy to Keep Business Promises 14 Aug 2013 | 04:34 am
In brief: Jeff Bezos' yearly letter to Amazon shareholders is a strong example of using content to openly keep track of business promises made and kept. Every year, Amazon.com's CEO Jeff Bezos writes...
