Customerservicepoint - customerservicepoint.com - Customer Service Point - The Blog
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Jun 2, Favorite Customer Service Quotes 2 Jun 2012 | 04:53 pm
My thoughts on the Customer Service quotes that have been the most insightful and inspiring.
May 15, Favorite Customer Service Quotes 15 May 2012 | 11:49 pm
These Customer Service quotes have been the most inspiring or insightful to me, maybe they are an eye-opener for you too!
Mar 7, How to handle customer complaints 8 Mar 2012 | 09:36 am
a customer complaint is your opportunity to LEARN. See how to best handle customer complaints
Mar 7, How to handle customer complaints 8 Mar 2012 | 04:36 am
a customer complaint is your opportunity to LEARN. See how to best handle customer complaints
Oct 18, Outsourcing of Customer Service and Call Centers, what's the buzz? 19 Oct 2011 | 07:52 am
The buzz is all about customer service and call center outsourcing, also known as BPO (Business Process Outsourcing). However, the subject is not without controversy...
Oct 18, Customer Service Articles to sharpen the Mind 19 Oct 2011 | 07:23 am
We've written these customer service articles to shine some light on how we see customer service.
Oct 18, Outsourcing of Customer Service and Call Centers, what's the buzz? 19 Oct 2011 | 03:52 am
The buzz is all about customer service and call center outsourcing, also known as BPO (Business Process Outsourcing). However, the subject is not without controversy...
Oct 18, Customer Service Articles to sharpen the Mind 19 Oct 2011 | 03:23 am
We've written these customer service articles to shine some light on how we see customer service.
May 4, The customer is always right, right? 5 May 2011 | 08:30 am
The adage, The Customer is Always Right, is heralded by thousands of customer service reps and business owners alike. But I think most of us have had at least one experience that made us question this
May 4, The customer is always right, right? 5 May 2011 | 04:30 am
The adage, The Customer is Always Right, is heralded by thousands of customer service reps and business owners alike. But I think most of us have had at least one experience that made us question this
