Davidcancel - davidcancel.com - David Cancel
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Should Entrepreneurs Get an MBA? Hell No. 21 May 2013 | 07:52 pm
Today I am attending a great event on rethinking education and the potential startup opportunities in that space. While I am personally obsessed with lifelong learning I am not a fan of our higher edu...
Customer (not Competitor) Focused 6 Dec 2012 | 09:56 pm
I was recently speaking with an entrepreneur whose company is in the same space as my previous company, Performable (which was acquired by Hubspot). He was asking how I thought they should compete wit...
Your Priorities 1 Nov 2012 | 09:24 pm
Truth be told, the idea of everything being in balance on a daily basis is a myth. - Dave Ramsey Based on what I’ve learned from talking to people over the past decade, there is no clearer path to mis...
What Matters 12 May 2012 | 08:02 am
It’s easy to get caught up reading about the startup that codes from the beach, or the other startup that was featured in [insert name here], or that other startup that raised a bunch of money and wa...
Why I Hire People, Not Skills 11 Apr 2012 | 09:41 am
Note: This post was originally posted on BostInno.com on April 13th, 2011 but never cross-posted on my own blog. I find this post to be even more relevant today at HubSpot as we transform our team in...
Creating a Data-Driven Business 3 Apr 2012 | 09:02 pm
I finally got around to uploading my presentation on Creating a Data-Driven Business today. I gave this talk last fall at the Business of Software Conference here in Boston. The talk is a variant of ...
Our Startup’s Secret Weapon 9 Jun 2011 | 09:14 am
Looking back at the last 1.5 yrs since we started Performable, one thing is very clear: the single best decision we ever made was to make customer service everyone’s job. Everyone on the team is assi...
Building the Salesforce.com of Marketing 29 Mar 2011 | 12:37 am
At Performable we are building the Salesforce.com of Marketing. Along the way we have expanded our service to better meet the needs of our customers. Lots of startup people viewed this evolution as “...
True Startup Competition 21 Mar 2011 | 11:30 pm
Last weekend I was at SxSW to give a talk on Startup Pivots at the Lean Startup event held there. It was an excellent event put on by Eric Ries and Dave McClure. All the stars of the game were there; ...
How to Save a Disgruntled Customer 18 Jan 2011 | 05:03 am
The best way to save a disgruntled customer is to provide a great customer experience when things go wrong. Joshua Porter (@bokardo), my co-founder at Performable, wrote a great summary of a recent ...
