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A Guide to Experience Maps 13 Aug 2013 | 06:47 am
Adaptive Path has designed a nice little mini-site to share and showcase their guide to Experience Mapping. Very generous of them and too good not to share with you. They have a really nice process o...
The Definition of a Customer Touch-point 7 Aug 2013 | 06:09 am
This has to be one of the best definitions of the term “customer touchpoint or touch point” I’ve seen: The marketer’s erogenous zone. An interaction between a business and a customer. Executives who...
Amazing Xylophone Created in a Forest 31 Jul 2013 | 05:23 am
Can’t see the video? What an amazing feat of design and engineering. A super long xylophone, created in the forest of Kyushu in Japan, runs down a hill and plays Bach’s Jesu, Joy of Man’s Desiring. T...
Business Design Toolkit 18 Jul 2013 | 10:00 pm
Our Design Led Innovation client consulting or facilitation sessions often involves a business diagnostic activity, that is split into something I fondly call: hard and soft diagnostics. A hard diagn...
How Industrial Design has Changed in the Last 10 Years? 14 Jul 2013 | 12:33 pm
A great little video that accurately describes the changes the Industrial Design profession has gone through in the last 10 years. Notably how in the past a product’s form was largely driven by the en...
Pointless to Treat the PC and Tablet as Separate Markets 12 Jul 2013 | 08:24 pm
The frame of tablets stealing PC market share might not make sense much longer. Even if it doesn’t soften the sting for fading makers of desktops and laptops, industry observers like Mikako Kitagawa, ...
Samsung’s Design Aesthetic is Minimal Organic 10 Jul 2013 | 02:37 pm
I don’t make this kind of stuff up. According to Surface Magazine Asia: Samsung’s aesthetic motto, Minimal Organic, is all about simplicity and a focus on softer features. The applies to small, mobil...
The Key to Creating a Great Killer Product 29 May 2013 | 07:50 pm
“The key for having a great killer product is to have incredible hardware, incredible software, and incredible services. And combine them in such away that you can tell what’s what anymore. It becomes...
The Reason behind the Design of Apple’s New Circular Campus 30 Apr 2013 | 04:23 pm
Image via The City of Cupertino. This makes an interesting case study on designing an effective environment for innovation. Apple is a functional organization. Unlike almost every other large compan...
2 Approaches to Design and 4 Rules of Understanding Humans 16 Apr 2013 | 07:51 pm
I get this all the time. Whenever we talk about Design Thinking’s user-centered approach to finding opportunities and understanding your customer better, someone always reminds me that one of the wor...
