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Infographic: Social Media & Customer Communications 27 Aug 2013 | 08:00 pm
Social media have changed the way businesses, including retailers, interact with customers. Just promoting your latest sale on Twitter isn't enough: Interactivity is where it's at.
Omnichannel Retailing, the Next 'Tectonic Shift' 26 Aug 2013 | 07:35 pm
Rather than segregating online and offline stores, retailers must work harder at integrating these experiences, experts say.
Can Electronics Really Replace Humans? 23 Aug 2013 | 08:30 pm
Many of us fear the day we are replaced by computers. But is that really possible? The facts say no.
Brands Dance to the Tune of Digital Music 22 Aug 2013 | 09:05 pm
SoundCloud shows how uniting brands with independent music artists can be a win for all involved.
J. Crew Debuting Catalog to Pinterest Pals 22 Aug 2013 | 12:25 am
Retailer J.Crew may have found the best use for its social media presence -- targeted narrowcasting of new product releases.
Primark Takes the Risk of No Online Sales 21 Aug 2013 | 09:00 pm
Will the bubble soon be burst for the UK's cheap-and-cheerful fashion retailer Primark for failing to retail online?
Maximizing Customer Survey Results 20 Aug 2013 | 10:30 pm
A growing number of firms are surveying customers too often, which leads to diminishing returns on their work.
From Foraging to Friending: 100 Objects That Have Shaped the Face of Retail 20 Aug 2013 | 07:40 pm
Humans are hard-wired to shop. A new website explores the 100 objects that have shaped the face of retail from cavemen and women to today's connected consumer.
The Rise of the Hashtag 19 Aug 2013 | 08:30 pm
Facebook and Google Plus's adoption of hashtags signals another analytics metric that connects retailers to customers in social media.
Ticket Lotteries Save Camping Out 16 Aug 2013 | 09:05 pm
The use of online lottery systems for high-interest venues is growing, and there may be spin-offs of the idea into other business areas.
