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Please update your eModeration blog RSS feed 26 Aug 2013 | 02:44 pm
Aware that Feedburner is rumoured to be on its way out, the eModeration blog RSS feed switched over to Feedblitz some while ago. The email subscriptions migrated smoothly, but you will need to change...
B2B versus B2C: an online community taxonomy 21 Aug 2013 | 04:15 pm
Online communities are not a new phenomenon, but they are now capturing the hearts and minds of social media users around the globe. There seems to be an online community for every walk of life or gr...
Top tips for choosing social media tools 14 Aug 2013 | 02:43 pm
After the big bang of social media came the big bang of social media tools. The market place has never been busier and to complicate things there is a boom in acquisitions and mergers among platform a...
Click farms and the value of community building 9 Aug 2013 | 04:07 pm
I discuss click farms over on the Econsultancy blog today. The issue, recently highlighted by a Channel 4 Dispatches investigation, isn’t new unfortunately. As long as there are agencies that are co...
Industry analysis: The Value of Community Management report 7 Aug 2013 | 04:00 pm
The Community Roundtable recently published a report on The Value of Community Management, part of its annual State of Community Management research initiative. The report sets out to answer two key ...
Taking action against Twitter trolls 31 Jul 2013 | 06:14 pm
The BBC reported today that there have been 1,700 cases of abusive messages, texts or social media posts that went to court in 2012, an increase of 10% over 2011. The recent and high-profile experienc...
World Cup 2014: our sneak preview of trends & tags 29 Jul 2013 | 07:25 pm
By the time you read this, we will be less than 300 days away from the opening match of the 2014 World Cup in Brazil. Some people count down to birthdays or Christmas, sports fans ring their calendars...
The science of rehearsing a social media crisis 24 Jul 2013 | 03:38 pm
How does the brain respond when faced with a crisis, and how do we overcome our instinct to flee, in order to manage the crisis successfully? Fear of failure is probably the biggest threat to handli...
CMC highlights need for stronger guidance on UK online child safety 22 Jul 2013 | 04:10 pm
In early July, eModeration attended the 10th annual Children’s Media Conference (CMC) in Sheffield where several hundred high-flyers from the children’s publishing and entertainment industry gathered ...
The Beginner’s guide to Twitter for business: choosing free Twitter tools & apps 17 Jul 2013 | 01:45 pm
Twitter is awash with different clients, tools and apps and if it’s your first brush with the platform, it’s very hard to know what may be useful and where you should spend your budget. Whether you c...