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The essential checkout checklist 27 Aug 2013 | 06:55 pm
Many customers click away at the final stage With more than 70 per cent of online shoppers admitting to have abandoned baskets before checkout just what should you do to ensure checkout success? Read...
How Swift Electrical went multi-channel 22 Aug 2013 | 11:47 am
For 40-year-old family business Swift Electrical, a combination of economic recession and ever increasing competition has prompted a strategic change to multi-channel retail By Suzie Larcombe Wholes...
How could online marketplaces boost sales? 22 Aug 2013 | 11:31 am
Online marketplaces can help you extend your business’ reach Want to turn your small business into a global ecommerce operation practically overnight with minimal investment? Read on to see how onlin...
Green means go: Top tips for optimising your eshop 22 Aug 2013 | 11:25 am
Trust, design and language are three components of a great eshop There are no ‘sure things’ on the Web, but there is a simple formula, a set of guidelines, that will give your eshop the best chance o...
Five people you should speak to before going multi-channel 21 Aug 2013 | 09:58 pm
It’s best to talk it over before plunging into the multi-channel Multi-channel retail is a land full of opportunity, but it is also fraught with expense for businesses taking this route for the first...
Omni-channel marketing: more than just mobile 21 Aug 2013 | 09:47 pm
Customers expect increasingly tailored experiences Customers are increasingly interacting with brands via multiple devices and through the omni-channel, and expect brands to deal with this new behavi...
What multi-channel experts are doing 20 Aug 2013 | 02:20 pm
How are the pros disrupting the multi-channel? Jason Rommer, London-based Head of Consumer Markets at Penna Interim Executive, shares his guidance based on the movers and shakers in the multi-channel...
Retail in a three screen world 20 Aug 2013 | 01:47 pm
No room for short-cuts in the multi-channel Robert Castley, performance management expert at Keynote, looks at best practice for retail in a ‘three screen world’, and advises against retailers adopti...
What exactly is multi-channel and could it help you sell more? 19 Aug 2013 | 02:33 pm
Consumers are more demanding and want contact via multiple channels Everyone has heard of multi-channel and more recently, omni-channel but what do these terms really mean, and how are retailers appl...
Step-by-step to the Omni-channel 19 Aug 2013 | 02:23 pm
What does the omni-channel have in store for your business? With all the talk about omni-channel retail, many retailers will be wondering what it means to them. How do you go about implementing it, ...
