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Ka-ching! — The Rupee Depreciation Catch-Up | Sherpas in Blue Shirts 26 Aug 2013 | 09:29 pm
Both buyers and providers in the global services industry are scrutinizing how to react to the dramatic depreciation of the Indian currency. Since 2000, the rupee has traded in the range of 40-50 rupe...
Mindtree Charts Course of Leadership Change – Livemint | In The News 22 Aug 2013 | 09:15 pm
“Mindtree hasn’t seen any decline in 15 quarters or so, so they look quite stable now,” said Jimit Arora of outsourcing advisory Everest Group. “However, in the mid-cap space, firms that focus on a pa...
Half of Global Banking and Financial Services BPO Growth in 2011-2012 Driven by Small Financial Institutions: Everest Group Report | Press Release 22 Aug 2013 | 07:35 pm
DALLAS, August 22, 2013 — The Banking and Financial Services (BFS) Business Process Outsourcing (BPO) market grew by 16 percent globally in 2012, a robust growth rate driven by small financial institu...
How to Avoid a Mistake in Buying Analytics Tools | Sherpas in Blue Shirts 21 Aug 2013 | 09:57 pm
We need to stop using the term “analytics.” Yes, I know analytics is red hot. Practically every service provider has an analytics group. IBM has poured billions into acquiring analytics software compa...
The Curious Case of Currency Trends and Cost Competitiveness | Sherpas in Blue Shirts 20 Aug 2013 | 09:14 pm
While cost arbitrage for global services delivery is impacted by numerous factors, e.g., wage and rental cost inflation, currency fluctuations are often the ignored wild card. Most currencies have va...
Massolution NYC 2013 – September 18-19 | Event 20 Aug 2013 | 01:03 am
Massolution NYC 2013: Crowd Powered Business is a crowdsourcing and crowdfunding conference focused on disruptive crowd-based business models. The one-day main event and half-day workshop are exclusiv...
The FTE Labor vs. Managed Services Decision | Sherpas in Blue Shirts 16 Aug 2013 | 09:19 pm
Industry buzz says companies can realize more value via outsourcing by moving away from the FTE or contract labor model and opting instead for managed services. The FTE model is dead, they say. But do...
Deloitte: The Global Services Dark Horse Challenging Accenture | Sherpas in Blue Shirts 16 Aug 2013 | 12:11 am
Accenture has beautifully moved into the number-one spot among transformational service providers. They snatched it from IBM, their biggest competitor for that spot. How did they do it? Accenture cre...
Global Call Center Clients Shift from Cost-Focus to “Show Me the Value” – Nearshore Americas | In The News 15 Aug 2013 | 12:47 am
“We are finding that the scope of services in a contract is expanding quite a bit to include more value add,” says Katrina Menzigian, vice president at Everest Group and the report’s author. Read more...
Indian IT Companies Look for Start-ups to Drive Competitiveness | Sherpas in Blue Shirts 13 Aug 2013 | 09:40 pm
“At times, Indian IT service providers fall behind expectations in new and exciting technology areas that extend beyond the traditional outsourcing paradigm.” – A large MNC buyer of IT outsourcing ser...
