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1 in 4 young people fear social media posts could harm their job prospects, survey says 1 Aug 2013 | 06:35 pm
Facepalm (Photo credit: Brandon Grasley) So you’ve tweeted something you regret, or posted a photo that seemed funny the night before (and less so the morning after). Sometimes we post things on soci...
Three ways to communicate change 26 Jul 2013 | 03:02 pm
Photo credit: www.yourthoughtpartner.com This is the final post in my little three-part series looking at change management (see part one and part two), and it uses the extremely interesting material...
Three ways to ensure your change effort is a success 25 Jul 2013 | 03:58 pm
Photo credit: www.endeavor.org As explored in yesterday’s post, and at the recent Open University Business School event on change management: focusing on the implementation of change is obviously hug...
Why do so many change efforts fail? Bad implementation and embedding 24 Jul 2013 | 08:58 pm
Photo credit: bsec.org Having previously written about innovation and leadership following Open University Business School events, I went to another one recently on the topic of change management. Ac...
French bank uses TV ads to promote Twitter-based customer service 10 Jul 2013 | 04:56 pm
Increasingly customers and brands are using Twitter as a way to ask, and respond to, some customer queries. For certain types of customers, and for certain types of queries, this can be an effective c...
iConsumerism, e-commerce and the demise of the high street 27 Jun 2013 | 04:02 pm
Last week I went to a fascinating discussion hosted by ThinkSpace, a new innovation hub run by Imperial College London. The subject of the discussion was what they termed iConsumerism: how digital inn...
When big data meets consumer behaviour: social media and our memories (video) 17 Jun 2013 | 03:16 pm
Box of old photos There is a lot of talk about big data and the social media data that we leave behind us online. In this talk of tools and processes, examples and opportunities, it can be easy to fo...
Why young adults are more connected than ever before and what this means for brands 10 Jun 2013 | 04:13 pm
Taking a photo of Christmas tree (Photo credit: Takashi(aes256)) For today’s young adults (those aged 18-30), access to technology is, alongside education, seen as a critical component of progress an...
Why Snapchat is about so much more than teens and sexting 16 May 2013 | 04:46 pm
Snapchat seems to be attracting more interest recently with more users of and more questions about the mobile sharing app which allows you to send images and text (‘Snaps’) to contacts with an ‘auto-d...
What’s the secret to being a great leader? 14 May 2013 | 10:59 pm
Last year I wrote about innovation having attended an Open University Business School event on the topic, and recently I’ve just been to another one all about leadership. Here’s a quick summary of 6 q...
