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Terrible Company! 19 Nov 2012 | 11:09 am
I agree with the previous post! Absolutely terrible customer service! Calling Customer Service to cancel account, transferred about 5 times, twice without even being told I was being transferred – by ...
Poor communication and bill for everything 31 Aug 2012 | 06:15 am
I have been dealing with Protectron for 3 years and have been having nothing but problems for 3 years. The first technician showed up on the wrong day and could hardly speak a word of English. They in...
ADT does’nt call back 30 Aug 2012 | 03:06 pm
The worst customer service in the world. We've been a customer for years and after talking with friends did we realize that we were paying a 20% premium for this horrible service. Call anyone else…ple...
Poor Customer Service 18 Aug 2012 | 05:00 pm
Your service is pitiful and virtually non-existent. It has taken about one month for you to respond to our need for new batteries that are only 6 months old and you still cannot reset and prove our ho...
ADT = Awful customer service 3 Jul 2012 | 06:01 am
We just had bought our new home and an alarm system was tops on my husbands list. So much so that he scheduled a visit the day we were moving which was a Saturday. The salesperson came in and was very...
Contracts Contracts Contracts 23 May 2012 | 10:19 am
Terrible customer service. They don't tell you that you are signing a 3 year contract (didn't read the mouse print on the reciept). The equipment doesn't work well, days between request for service an...
Video 7 May 2012 | 11:53 pm
Very shoddy install, parts applied to wall with double sided tape and velcro. No wonder its free..I still feel like I overpaid!
ADT is a great product 1 May 2012 | 01:38 pm
ADT has great response when in need. Affordable and you save on your house insurance.
They Prey on Old People 23 Apr 2012 | 08:25 am
I am writing for my aging mother who had to move from her home due to health. She is on a fixed income ande ADT will not let her out of the contract. We have offered to pay a penalty but no they will ...
Horrific Disappointment 20 Apr 2012 | 04:07 pm
My husband and I are so disappointed with adt home security and are only staying with them until or contract ends. Their service dept and technicians need massive training. We have to cut our losses a...
