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What archaeology can teach us about agile web projects 20 Aug 2013 | 01:00 pm
These days, everyone wants to be ‘agile’. At root, it’s a project management discipline that fixes cost and quality, rather than scope – so you never face unexpected surprises at the end of a project ...
All the news that’s fit to print 19 Aug 2013 | 02:23 pm
It’s silly season, so here’s my contribution. A few months ago, my mouse hand slipped and I found myself the owner of one of Berg’s Little Printers, a small thermal printer which prints on receipt pa...
5 crisis communications lessons from Captain Barnacles of the Octonauts 23 Jul 2013 | 02:14 pm
To those of you who don’t regularly wrangle small children on a regular basis: look away now: this won’t make a great deal of sense, I’m afraid. The rest of you – hopefully, like me, you will have ha...
Good corporate tweeting 18 Jul 2013 | 01:04 pm
Lots of people have views on the ‘right’ way to use Twitter as an organisation. I’m pretty liberal about it: I think it’s fine to use it to pump out press releases from a corporate account if that’s t...
Offboarding 3 Jul 2013 | 01:15 am
I’m learning a lot about salesmanship these days. Downstairs at Helpful Towers, where the people who manage our serviced office work, there are posters on the wall celebrating great customer service ...
Blogging about blogging 26 Jun 2013 | 11:38 pm
Last week, Team Helpful took a day off to focus on kick starting the revamp of our website. The results will hopefully appear soon, but one thing that won’t be appearing on the new site is a blog. Or ...
How mature is your organisation’s approach to digital? 14 Jun 2013 | 10:33 am
Nick Halliday is asking another of his interesting questions: Creating a public sector digital maturity model – what is missing? http://t.co/wtWuTGrNgh will share results — Nick M Halliday (@nickmhall...
How mature is your organisation’s approach to digital? 14 Jun 2013 | 10:33 am
Nick Halliday is asking another of his interesting questions: Creating a public sector digital maturity model – what is missing? http://t.co/wtWuTGrNgh will share results — Nick M Halliday (@nickmha...
Opening up 14 May 2013 | 01:11 pm
Twenty years ago, before regular people had the web, I was a 13 year old discovering a hybrid database/scripting application called HyperCard. One of my early projects was a random number generator fo...
Opening up 14 May 2013 | 01:11 pm
Twenty years ago, before regular people had the web, I was a 13 year old discovering a hybrid database/scripting application called HyperCard. One of my early projects was a random number generator fo...