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Rapport 5 Jun 2013 | 10:00 am
We all know the importance of relationships in professional services. In fact, building relationships is the foundation of most practices. When we talk about building relationships, we are really refe...
Vision 22 Apr 2013 | 10:00 am
When I think about the word vision, obviously, the first thing that comes to mind is sight - that gift many of us have from birth. Applied to business though, my thought shifts. It becomes something m...
Viral 19 Mar 2013 | 09:00 am
Twenty years ago, something going “viral” was hardly a positive thing. These days, it seems like the quicker something spreads, the better…at least in regards to social media. But what makes something...
Desperation 26 Feb 2013 | 11:00 am
Sales, business development, practice development – whatever you call the process, chances are you or your team members are either really good or are floundering. If you identify with the latter, the...
Coping 19 Feb 2013 | 11:00 am
I recently lead a leadership retreat based on the book, The Zen Leader by Ginny Whitelaw. One concept describes how easy it is to get stuck in a state of coping when faced with daily business challeng...
One Percent 15 Feb 2013 | 11:00 am
Give yourself a pat on the back if you received this message from LinkedIn this week. Doesn’t it feel good that your profile is among the top 1% viewed on LinkedIn last year? This little note may hav...
Lifetime Process 24 Jan 2013 | 11:00 am
Last week, I had the opportunity to speak at a CPA conference on moving from ordinary to extraordinary. I spoke to a room full of executives about the importance of moving from a generalist firm to a ...
Change 13 Nov 2012 | 11:00 am
Change happens fast – if you don't see it coming and plan ahead, you get left behind. The uphill battle to restore your position as a market leader becomes a fight for survival. Regardless of your pol...
Transformation 5 Oct 2012 | 10:00 am
As I worked this afternoon, I listened to my regular indie playlist on Spotify (not that I'm a Hipster, I just really like the music). A song by The Black Keys came on called "Same Old Thing." It real...
Service 24 Aug 2012 | 10:00 am
Even though we have shifted to a service-based economy, service is a term that is often said, but few actually do well. I recently had the pleasure of speaking at a conference in Las Vegas and stayed...
