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Just say hello! 14 Mar 2013 | 10:40 am
I am just checking if people still read my blog :-) Say Hi on the comment box if you do!
Twitter and the top 10 Hotel groups - July 2011 15 Jul 2011 | 11:21 pm
International hotel groups have given a lot of thoughts in the last two years about what they should be doing with Twitter. As always, they came a bit late to join the social media tool because they w...
Premier Inn follows Accor's footsteps by adding TripAdvisor reviews on their website 13 Jul 2011 | 09:30 pm
The largest UK hotel group (and with the most followers on Twitter) Premier Inn has decided to integrate TripAdvisor reviews on their website. 2 years ago, I was moderating an Amadeus roundtable and P...
Reward your best guests with Facebook Credits 12 Jul 2011 | 06:30 pm
A lot of people are still wondering how Facebook makes any money apart for the advertising bit. Facebook Credits is a new revenue stream that was officially launched earlier this year for people who w...
Twitter and UK Hotel Chains - July 2011 11 Jul 2011 | 05:29 pm
Quick update on where UK Hotel chains are doing on Twitter since our last post in May. Premier Inn is now the leading hotel group in terms of followers with more than 6,000 followers and recently took...
How to fail to deliver a great hotel e-newsletter 24 Jun 2011 | 05:09 pm
From time to time, I receive hotels newsletters in my email inbox that give me some updates about their brand, their hotels development or simply their latest offers. The newsletter is usually somethi...
Ask the Hotelier with Charles Yap from IHG (video) - part.2 21 Jun 2011 | 04:46 pm
Ask the Hotelier is a new series of interviews that I am launching on HotelBlogs. You probably get the idea with the title. This section will be about spending conversations on videos with hoteliers. ...
Best Western UK initiates a petition for Free Internet in Hotels 20 Jun 2011 | 07:20 pm
Best Western UK has initiatated last week a campaign to ask hoteliers to give away freen internet access to their guests. A petition has been launched and can be viewed on Facebook and on a separate w...
Do hotels have too much data to handle these days? 20 Jun 2011 | 05:45 pm
This evening, I am participating in a interesting debate with hoteliers (mainly revenue managers, finance and sales directors) where we would discuss this question: "Given the ever increasing accessib...
Twitter and French hotel chains - June 2011 20 Jun 2011 | 05:36 pm
The UK hotel market is very active on Twitter as it was shown end of May. Is the French hotel market has similar tastes for Twitter engagement with their customers? Let's look at the unofficial rankin...
