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Kayak gets a fresher look, drops TripAdvisor reviews 27 Aug 2013 | 12:05 pm
Kayak's new hotel search drops TripAdvisor reviews and instead feature aggregated user rating scores, review summaries, and verified reviews from well-known travel sites like Travelocity, Expedia, and...
Travel agents are alive and well 27 Aug 2013 | 12:04 pm
Contrary to the myth of the travel agent as a dying breed, agents have fully embraced new technologies and serve consumers through both specialized professional travel distribution technology, not ava...
How will IATA’s NDC affect travel agents? 27 Aug 2013 | 12:03 pm
IATA describes NDC as a “communications protocol” but in ASTA’s view it’s a new business model - one that would have immense and far-reaching effects on how consumers buy air travel and how travel age...
How to optimize your TripAdvisor listing for SEO 27 Aug 2013 | 12:02 pm
TripAdvisor listings regularly appear on top of search engine results pages. By adding some of your destinations most relevant keywords to your TripAdvisor business listing description text you can in...
Exploring the traveler’s path to purchase 27 Aug 2013 | 12:01 pm
When it comes to leisure travel shopping, consumers spend a significant amount of time online researching options. Up to 45 days leading up to a booking, a consumer will conduct as many as 38 visits t...
Out-of-policy travelers cost companies thousands per traveler annually 27 Aug 2013 | 12:00 pm
U.S. business travelers who work for organizations with managed travel programs but book outside of policy on average spent $2,881 more per year than did "in-policy" travelers, according to a survey b...
What’s next for Travelocity? Only the Gnome knows 26 Aug 2013 | 12:05 pm
For some the Expedia deal means the end for Travelocity, but the folks in Southlake insist there's still some fight left in them, and that they plan to bring it. But it will take a lot more than a wel...
Bringing package travel into the digital age 26 Aug 2013 | 12:04 pm
The European Commission's new directive on package travel is bound to give rise to several concerns among business operators in the hospitality industry unless certain aspects of the draft legislation...
A deep-dive into the evolution of hospitality customer engagement technologies 26 Aug 2013 | 12:03 pm
Hospitality Technology magazine has released the results of its second annual Customer Engagement Technology Study. The study findings show that four major trends are fueling the growth of CETS. These...
How do you describe your hotel using five words or less? 26 Aug 2013 | 12:02 pm
Image does matter in the hotel business. After all, you’re selling an experience: comfort, romance, relaxation, celebration, achievement, even productivity. Thus, you should make sure every marketing ...
