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HS Brands Exhibits at the NRF! 16 Jan 2013 | 07:13 pm
HS Brands International exhibited at the National Retail Federation (NRF) tradeshow at the Jacob Javitz Center in NYC. The show is bustling with vendors and retailers. Much to our delight, a hot topic...
HS Brands International Volunteers at the Greater Boston Food Bank 14 Jan 2013 | 08:05 pm
HS Brands International volunteered at the Greater Boston Food Bank on Thursday, January 10th 2013. Team members sorted through donated food ensuring its quality and freshness. Food was placed on a lo...
What is a “Hero” Mystery Shopper? 1 Dec 2012 | 02:06 am
What is a hero mystery shopper? People have been asking us about hero shops lately and we just want to clarify what this actually means in the mystery shopping world. Sometimes we have hard to fill o...
Black Friday Tips from HS Brands International 21 Nov 2012 | 11:14 pm
Black Friday is like a national US holiday for us mystery shoppers and avid fans of the best doorbuster deals. We are pretty big fans of Black Friday in the HS Brands International home office, so we ...
Company Update from CEO of HS Brands International, Tom Mills 16 Nov 2012 | 02:37 am
Tom Mills gives a company update via YouTube. Watch it!
Seeing improvements to Customer Service in the Dry Cleaning Industry 26 Oct 2012 | 10:57 pm
A recent article in American Dry Cleaner had some good points about the benefits of a mystery shopping industry. The article states, “Dry cleaners can use mystery shopping to evaluate, identify and c...
Mystery Shopping to improve the sales process. 19 Oct 2012 | 08:48 pm
Many times people think of mystery shopping as physically going into a restaurant or retail store and shopping various elements of the location such as customer service, cleanliness and product qualit...
HS Brands International Opens for mystery shopping in Italy and extends Loss Prevention into Europe 6 Oct 2012 | 01:01 am
HS Brands International (Service Sleuth and The Mershimer Group) opens another office in Italy. The Italian office will be run by Giuseppe Beatrice, President, Europe - South. “I am very excited to an...
Active Shooter Workshop Sponsored by the Boston FBI Citizens Academy 15 Sep 2012 | 12:52 am
Mike Mershimer, COO of HS Brands International, is planning an Active Shooter Workshop that is sponsored by the Boston FBI Citizens Academy Alumni Association, of which he is a member. The Active Shoo...
Defining mystery shopping 8 Sep 2012 | 12:51 am
Mystery shopping is defined by Webster’s online dictionary as: Mystery Shopping is a (market) research method that is used in order to analyze the quality of consumers' experiences when carrying out a...
