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Fifth Gear Named to 2013 Inc. 5000 23 Aug 2013 | 01:18 am
It’s been an exciting day around the Fifth Gear offices in Indiana, Missouri, and Pennsylvania! Today, Fifth Gear was informed that we have been included on the 2013 edition of the Inc. 5000! This lis...
Make It Memorable 16 Aug 2013 | 09:45 pm
Have you ever received a package wrapped up so perfectly that you almost didn’t want to open it? We at Fifth Gear love packages, and we love taking care of your packages. We also know how important i...
Who is Better at Customer Service? 14 Aug 2013 | 07:27 pm
The customer is number one, and it’s important to keep them happy and satisfied, right? This holds especially true in ecommerce, where customers do not get to interact with you face to face. Your cont...
Getting Hands-On 13 Aug 2013 | 07:23 pm
There are countless ways Fifth Gear contact center agents work for the customer. But maybe the single most popular part of the job is taking a trip to the Fifth Gear Product Room. It’s like a colorful...
Retargeting: The Pros and Cons 12 Aug 2013 | 07:14 pm
Display retargeting is a new marketing tool businesses are using to lure customers back to their site to complete a purchase. Users who have previously visited your site are targeted with banner ads o...
Designing a Call to Action Button 8 Aug 2013 | 07:57 pm
A great web page layout and design can help attract customers to your site, and high-quality product photos from different angles can help people browse and build confidence in relation to your produc...
3 Tips to Get You Started for Online Holiday Success 7 Aug 2013 | 07:47 pm
Summer is drawing to a close, and as the back-to-school season and fall approach, it is now time to start prepping for the holiday season. Online holiday sales haven’t shown signs of slowing down in t...
A Back-to-School Guide for Online Retailers 6 Aug 2013 | 06:56 pm
Back to school shopping is no longer a last-minute trip to the department store to pick up books and pencils. Studies from Google and PriceGrabber show the growing importance of the web and ecommerce ...
Tips for Creating the Ideal Customer Experience: Order Fulfillment 5 Aug 2013 | 06:05 pm
Everyone loves easily digestible lists, which is exactly why we are here to give you 25—yes twenty-five—tips on how to make your customers happy—and how we at Fifth Gear can help. But wait. We’ll bre...
Why Email Marketing Still Matters 2 Aug 2013 | 06:00 pm
Social media, blogging and vlogging may have taken the online retail world by storm, but there’s still lots of steam left in the humble email. Think about it: however many hours we spend on Facebook, ...