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IVRSWORLD.COM is now 5 years old! 23 Aug 2013 | 07:52 am
IVRWORLD.COM – World’s first dedicated IVR blog has turned 5 years old today! We started this blog on 23rd August 2008 and it has completed 5 years of existence! This blog was started when we did not...
IVR and Smartphones in Customer Support Service in India 21 Aug 2013 | 08:37 am
After few Indian Mobile Phone manufacturers have launched few Android based feature rich smartphones in India, usage of data services has gone up considerably. Not only smart phones, but also many oth...
Is Cloud Telephony the Real Deal for SME Industry? 20 Aug 2013 | 07:09 am
As optimism increases for a worldwide economic recovery, SME’s are looking forward to renewed growth in the coming months. It looks like the beginning of a long and fruitful Indian summer for the emb...
Usage of ‘Missed Call’ in Restaurants 17 Aug 2013 | 09:37 am
Missed Call has found many applications in various industries. While ‘Missed Call’ has been used widely for polls, voting till now, it is now being used by restaurants too. One of the main advantage ...
Cloud Telephony Allures Businesses with Great Features And Low Costs 19 Jul 2013 | 10:11 am
Emerging cloud technologies combined with improved computing and networking capabilities has made cloud telephony a big draw in today’s business fraternity. There has been a gradual shifting of focus ...
Electricity Distribution Companies Need IVR 15 Jul 2013 | 10:11 am
During monsoon in India, power cut becomes a normal routine specially when there is moderately heavy rain. I have heard that electricity supply is stopped as there might be problems of water logging, ...
Setting up Call Center using Cloud Telephony Service 10 Jul 2013 | 04:08 pm
Can someone set up a call center using Cloud Telephony ? With many cloud telephony service providers in the world and and with advent of robust telephony infrastructure in many countries, setting up ...
Hosted IVR as Hosted Business Phone System 8 Jul 2013 | 07:02 am
Recent developments in cloud IVR ( Interactive Voice Response) is moving towards providing complete hosted business phone systems for users. Hosted IVR service providers no longer just provide voice a...
Few Myths about hosted VOIP Services 1 Jul 2013 | 02:40 pm
VOIP ( Voice over Internet Protocol) normally gives impression about very low cost, unreliable voice communication system which works on any type of internet connection. Sinc internet itself is a new ...
How Dairy Companies Can benefit from IVR 25 Jun 2013 | 02:29 pm
Dairy Industry is one of those industries in India ( or I think in world) where lot of regular transactions take place between dairy company and its retailers/distributors regularly on daily basis. Si...
