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Consumer Communities In The U.S. Bicycle Market 16 Dec 2009 | 02:14 pm

Consumer Communities In The U.S. Bicycle Market read more

Tactical How-To Ideas To Grow Your Business Part 3 2 Jul 2008 | 08:34 am

The Vital Importance Of Customer Service Professionals! read more

Tactical How-To Ideas To Grow Your Business Part 2 20 Jun 2008 | 07:49 am

                Tactical How-To Ideas To Grow Your Business Part 2 And What I Still Want You To Do Tomorrow! read more

Tactical How-To Ideas To Grow Your Business Part 1 22 May 2008 | 10:58 am

We have laid out the five ways to grow your business, and the three over-arching changes that you will have to adopt to make the five ways work most effectively for your business. read more

What Does Growing Your Business Mean? 22 May 2008 | 10:42 am

For the last five months I have been presenting seminars and writing articles that cover some aspect of: Growing The Size Of The Market One Specialty Retailer At A Time: No Matter What The Economi re...

It will get ugly 22 May 2008 | 10:35 am

The headline for this article is a quote from Paco Underhill's column in the March 2008 issue of ddi (display & design ideas) magazine.  For those of you who don't know, Paco Underhill i read more

Market Research: Here's How the Big Boys Do It (Part 1) 22 Nov 2007 | 01:14 pm

This is a conversation between Jay Townley and Russell Wright of Theme Zoom revealing some of the most important connections between market research, keyword research and "Big Research". If you think ...

Net Promoter makes it simple! 7 Nov 2006 | 10:59 am

This is a conversation with Jay Townley about Net Promoter and "The Ultimate Question". In this conversation Jay lays down a step-by-step method used by Net Promoter to discover the "Net Promoters"...

Pimp Your Specialty Retail Store with The Long Tail 25 Oct 2006 | 05:56 am

This is a conversation between Jay Townley of Gluskin Townley dot com and Russell Wrght of Theme Zoom dot com . Jay has returned from Interbike 2006 with some interesting observations. Trade Shows app...

Amazon Sells Groceries, Tower Records Goes Bankrupt and Google buys You Tube. 12 Oct 2006 | 08:24 am

Hello Folks! This is a special emergency Niche Trends Radio broadcast with Russell Wright and Jay Townely. Russell called Jay up almost in a panic because Amazon.com sent him an advertisment for 50% ...

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