Jenssorensen - jenssorensen.co.uk - Digital Marketing, Search, Social and Analytics Blog
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Content = Better User Experiences 7 Oct 2011 | 07:37 am
We’ve officially moved into our new flat and slowly managed to furnish it. We had been living in a rather nice townhouse for the last two years but due to some very strange neighbours at the landlady’...
Content = Better User Experiences 7 Oct 2011 | 03:37 am
We’ve officially moved into our new flat and slowly managed to furnish it. We had been living in a rather nice townhouse for the last two years but due to some very strange neighbours at the landlady’...
In-Page Analytics: Why the Google Analytics Site Overlay report does not track all clicks 7 Jul 2011 | 07:29 am
I recently had a web analytics query from one of our clients specifically around the analysis they were doing for their library pages using the In-Page Analytics/Site overlay report. Being a council a...
In-Page Analytics: Why the Google Analytics Site Overlay report does not track all clicks 7 Jul 2011 | 03:29 am
I recently had a web analytics query from one of our clients specifically around the analysis they were doing for their library pages using the In-Page Analytics/Site overlay report. Being a council a...
The gap between cutting costs and improving public services 19 Feb 2011 | 05:24 am
I recently read an interesting post on Public Sector Customer Forums about a mother’s dreadful experience when trying to apply for the school admissions service on her local council’s website. The pos...
The gap between cutting costs and improving public services 18 Feb 2011 | 09:24 pm
I recently read an interesting post on Public Sector Customer Forums about a mother’s dreadful experience when trying to apply for the school admissions service on her local council’s website. The pos...
How to reduce costs by channel shifting customers to the most effective medium: Web 12 Jan 2011 | 11:36 pm
I attended the Call Centre and Service Management Expo at the NEC a couple of months ago and have been meaning to write this post ever since. It was a very interesting event from our perspective, we’r...
How to reduce costs by channel shifting customers to the most effective medium: Web 12 Jan 2011 | 06:36 pm
I attended the Call Centre and Service Management Expo at the NEC a couple of months ago and have been meaning to write this post ever since. It was a very interesting event from our perspective, we’r...
How to identify Goals and KPIs for your website in Google Analytics 10 Jan 2011 | 11:10 am
This post focusses on why, what and how to set up goals and KPIs (Key Performance Indicators) in Google Analytics. When delving into the world of web analytics it can become overwhelming, very quickl...
How to identify Goals and KPIs for your website in Google Analytics 10 Jan 2011 | 06:10 am
This post focusses on why, what and how to set up goals and KPIs (Key Performance Indicators) in Google Analytics. When delving into the world of web analytics it can become overwhelming, very quickly...
