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Discipline and Diplomacy: Docs in the Open 23 Jul 2013 | 05:32 pm
In open source, all sorts of interesting connections happen. In open source documentation, an even more narrowly defined group of folks connect the dots for others. Recently I was interviewed by Miran...
Openstack – The Terrible Threes? 16 Jul 2013 | 05:50 pm
I don’t know about you, but for my kids we suffered the terrible threes much more than any terrible twos. This week OpenStack, the open source cloud, turns three years old! Booyah! From where I sit, ...
Book Sprint for OpenStack Security Guide 1 Jul 2013 | 06:30 pm
The legendary book sprint method has come through again! This past week in a bunker, I mean, secure location near Annapolis, a team of security experts got together to write the OpenStack Security Gui...
PyLadies Austin OpenStack Presentation 7 Jun 2013 | 08:06 pm
The lovely and talented Barbara Shaurette invited me to speak to the PyLadies Austin chapter last night and I readily accepted! I was quite nervous as I had not one but two demos to run, one of which ...
Documentation as Conversation with CSS 22 May 2013 | 06:47 pm
Three types of speech balloons: speech, thought, scream. I love to explore new ways of conveying technical information, and I’m interested in documentation as conversation. Last year I wanted to conve...
Who Wrote OpenStack Grizzly Docs? 26 Apr 2013 | 05:49 pm
Sneaking a peek at the numbers for documentation along with the code should show us pointers about docs keeping up with code. As I suspected, there were about three major contributors to the operation...
How It’s Made: the OpenStack API Reference Page 15 Apr 2013 | 04:25 am
Glad you asked! The site at http://api.openstack.org is a collection of HTML pages, and one page has an especially interesting story about how it is built. The http://api.openstack.org/api-ref.html pa...
Developers, Writers, and First Jobs 8 Apr 2013 | 10:51 pm
I constantly try to network locally with Austinites, and I’m meeting more tech writers with diverse backgrounds. One of Austin’s slogans is “Keep Austin Weird” and while our writers aren’t necessarily...
Tools and skills in the red 12 Oct 2012 | 07:50 pm
If this isn’t a snapshot of our industry, I don’t know what is. A couple of observations: “Documentations” [sic] to me indicates an English-second-language speaker. Members listing that term as a skil...
Community Content Strategist 22 Sep 2012 | 07:53 pm
I’m considering a request. It’s a request for a new branch in content strategy. Now it’s odd to even start such a fork when content strategy itself is so new, so nascent that its molds are barely even...
