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Serco supports Charity Cycle Ride aiming to raise £2m 18 May 2012 | 09:59 pm
Serco is one of the key sponsors of The Dallaglio Flintoff Cycle Slam – a 2,872km cycling ride across Europe – aiming to raise £2m for charity. Lawrence Dallaglio, the former England rugby captain – ...
The Dallaglio Flintoff Cycle Slam 25 Apr 2012 | 01:04 am
Serco is proud to sponsor The Dallaglio Flintoff Cycle Slam – a 2,862km cycling tour of Europe. Former England rugby captain Dallaglio, now Sales Director at Serco Global Services, and England cricket...
Serco contact centre project wins customer service award 29 Mar 2012 | 01:31 am
One of Serco’s leading contact centre campaigns has won the Autotrader “Click” Award for Manufacturer Customer Service in the UK. The Peugeot project, run by Serco’s contact centrein Tonbridge, Kent,...
30 Marathon Challenge 4 Jan 2012 | 07:31 am
Congratulations to The Listening Company’s Rik Vercoe who raised over £5,000 for charity after running 30 marathons in consecutive weeks in 2011. The Commercial Director generated funds for The Elizab...
The Great River Race 26 Aug 2011 | 05:20 am
Well done to The Listening Company team who competed in the Great River Race from London Docklands to Ham House, Richmond (near our headquarters on Saturday 17th September. The team finished in 3 hour...
New Era Ushered in at West Sussex Contact Centre 13 Jul 2011 | 05:54 am
The Listening Company (TLC), which became part of Serco earlier this year, is now fully operational at Durban House, Bognor Regis, after winning a four-year contract to deliver contact centre services...
UK Customer Experience Awards 1 Jul 2011 | 10:29 pm
The Listening Company is proud to sponsor the Public Sector/Not for Profit category at the UK Customer Experience Awards. Representatives from a range of industries will attend the ceremony at the So...
New office to bring up to 600 jobs to Cardiff 8 Jun 2011 | 08:00 pm
International service company Serco, is to open a new city centre office in Cardiff, creating up to 600 new jobs over the next 12 months, to manage sales and customer service activity for a range of U...
Reena Prashar, TLC’s Director of People, comments in Customer Experience Magazine 1 Jun 2011 | 08:00 pm
Reena Prashar, Director of People at The Listening Company, talks about how to ‘make employees happy so they can spread the good mood to customers’ in the latest issue of Customer Experience Magazine....
TLC Nets Council Contract 3 May 2011 | 08:47 pm
The Listening Company has secured a contract to deliver contact centre services for West Sussex County Council. The customer communications outsourcer, which became part of Serco in March, will field...
