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Email alerts when forums are down 6 Aug 2013 | 05:35 am

When forums are down for maintenance, can admins/ mods have an option to be notified via email, especially if downtime is for more than one hour? thanks

[Video] Social gets Serious: Your Blueprint for Change 25 Jul 2013 | 02:41 am

LiNC '13 recap Watch Lithium CEO, Rob Tarkoff outline the 4 steps all socially serious businesses must take to drive change. - Create a disruptive mindset - Put trusted content at the center ...

[Video] Barclaycard: Create a Disruptive Mindset 25 Jul 2013 | 01:41 am

Watch Barclaycard's Paul Wilmore, Managing Director of Consumer Markets talk about how they've established complete transparency by shifting the mindset for customers to be treated as shareholders. .....

[Video] Time Warner Cable: Infuse Social across Digital Touchpoints 25 Jul 2013 | 01:41 am

What's a company to do when their industry is perennially rated as one of the lowest performers in customer experience? Watch John Bowden, SVP Enterprise Customer Care at Time Warner Cable share his s...

[Video] CommSec: Put Trusted Content at the Center 25 Jul 2013 | 01:40 am

Watch Richard Burns, GM of Customer Experience at CommSec talk about how they've created an engagement hub by infusing trusted content from financial analysts and everyday stock traders to share their...

[Video] Aruba Networks: Infuse Social across the Business 25 Jul 2013 | 01:40 am

Watch Ben Gibson, CMO of Aruba Networks, share his story on how they evolved the Airheads community from driving brand awareness to mobility experts to utilizing the same platform to improve support p...

[Video] Joe Mobile: 100% community-driven MVNO 25 Jul 2013 | 01:39 am

Mobile first. That's the strategy Joe Mobile, a French MVNO, has taken to build out its customer experience strategy.  Watch Mathieu Horn, founder of Joe, share his story on how the business is levera...

White papers 4 Jul 2013 | 12:02 am

It would be great if you could skip the webform and download Lithium white papers behind sign-in instead. 

YouTube Start At 27 Jun 2013 | 12:03 am

I tried to embed a YouTube video starting at a certain time into the video, but when I did it the video just played from the beginning. Can you add a feature to allow me to choose when the YouTube vid...

Subject line search - for mobile 3 Jun 2013 | 11:38 pm

I don't frequent these forums, but I do visit sites that use the lithium software. I love the automatic subject line search that comes up to tell you about similar posts before you post your own and I...

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