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Different types of SBOP Models 9 Sep 2010 | 09:32 pm
Science Behind Out Performance (SBOP) is a patent pending framework which comprises of mathematical and analytical models to provide contact center solutions. It provides the formula to deliver consis...
Effective Interaction Performance Management Platform 9 Sep 2010 | 09:21 pm
The interaction performance management platform helps contact center management to deliver a predictable, repeatable, scalable and sustainable result across processes, geographies and verticals. It in...
Predict Customer Behavior 9 Sep 2010 | 09:08 pm
There are many customers who visit the website but go without buying or responding to the products. With the help of predictive interactive platform, customer interaction management can track the reco...
Importance of Opinions Expressed in Social Media Sites 9 Sep 2010 | 08:55 pm
Companies can improve CSAT scores with the help of opinions expressed in social networking sites such as Twitter or Facebook. The contact center helps to analyze tweets and also compares the sentiment...
Benefits of a Dedicated Engineering Center 9 Sep 2010 | 08:23 pm
A dedicated engineering center focuses on aerospace design and aerospace engineering services. This center provides significant career opportunities for local engineers, pursuing careers in the aerosp...
An Effective Program Management Framework 9 Sep 2010 | 08:16 pm
In order to achieve success, maintain and implement incremental benefits within an organization, an excellent program management framework is required. This framework should take into account the vari...
Systematized Enterprise E-Discovery Process 8 Sep 2010 | 04:44 pm
Enterprise ediscovery solutions enable systematized, repeatable, defensible and measurable business processes that significantly reduce the cost and save time. It culls the document that are de-duped ...
On-demand eDiscovery Platform 8 Sep 2010 | 04:28 pm
Many corporations and law firms face a number of challenges in managing unstructured electronic data generated in the business process. A proven on-demand eDiscovery platform helps in improving the ev...
Improve Operational Efficiencies 3 Sep 2010 | 11:08 pm
Customer interaction management analyzes, predicts and manages end-customer services through patent pending SaaS products that are based on a predictive interactions platform. The platform addresses c...
Management Solutions to Integrate Customer Lifecycle 3 Sep 2010 | 10:54 pm
Enhancing technical support and reducing operational expenditures while increasing CSAT scores has been a major challenge for businesses. Hence, several service providers now offer advanced customer l...
