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Is the property industry the next digital disruption target? 24 Aug 2013 | 07:41 pm
Back in 2001, I left the relative security of the telco industry in Australia, and jumped into my first start-up role as CEO of a commercial property website called PropertyLook. PropertyLook was a u...
Fake Fans, Celebrity tweets – is social media in crisis? 6 Aug 2013 | 03:03 pm
For many in the social media and marketing industry, the Channel 4 Dispatches program aired on Monday 5th August in the UK came as no surprise. You can watch a 2 minute trailer for the show below, or ...
Don’t put all of your (hosting) eggs in one basket – lessons from the Bluehost/HostGator/HostMonster outage 2 Aug 2013 | 11:57 pm
With the news today that Bluehost, HostGator and HostMonster are suffering major outages, I thought it would be timely to offer some advice on how to set up your blogging and email platforms for maxim...
What makes a brand social? 30 Jul 2013 | 09:14 pm
I was helping out Jacob von Domarus (@domarus) for his MBA dissertation by answering a few questions over a beer earlier this week in London. His opening question was simply: What makes a brand soci...
Crossing the line – when is it right for a blogger to accept payment for stories? 20 Jul 2013 | 06:32 pm
An interesting thing is happening to bloggers that are becoming more popular – we are being asked if we would accept articles on our site in return for payment. As someone who has been blogging since...
What does it take to be a “social CEO”? 10 Jul 2013 | 08:25 pm
Lately there has been much talk about “Social CEOs”, and I’ve been thinking about this post for a while. Two other posts prompted it – namely 1) The top 50 “social CEOs” list published on Huffington...
Digital Disruption comes to the taxi industry 30 Jun 2013 | 04:57 pm
Regular readers of London Calling will note how I love writing about digital disruption. I witnessed it happening first hand in the taxi industry on a recent trip to San Francisco. Mid-morning last ...
In-flight WiFi – what does it mean for productivity on long-haul flights? 26 Jun 2013 | 07:29 pm
The issue of using electronic gadgets and WiFi on aircraft is back on the agenda. According to a report in the Wall Street Journal: Current regulations, banning all devices until planes have reached ...
Learning from failure and embracing it – digital disruption lessons 18 Jun 2013 | 01:53 pm
I was invited to an very interesting event last night at the Ivy Club in London. Billed as the “Digital Bar Room Brawl” it was designed as an event to talk about the failure of high street companies t...
Huge opportunity for Australia to embrace social customer care 30 May 2013 | 04:51 am
Earlier in the week, I blogged about a survey commissioned by Australian telco Optus looking at the future of business. As well as surveying 550 people working in companies, they also surveyed 2,177 A...
