Olark - blog.olark.com
General Information:
Latest News:
Get with the Program! Easy ways to code with Olark 7 Aug 2013 | 02:24 am
Olark live chat lets you do so many things. Talk to your customers, see what they are looking at, even show them how to do things on their screen with no extra installations. Ever want to do even mor...
!Push it! How CustomMade.com gives their customers the push they need 17 Jul 2013 | 11:08 pm
CustomMade + Olark: never pushy. Have you ever wished you could just make someone go exactly where you say? With Olark chat software, you can! With the “!push” command in Olark live chat, your custo...
How they Olark: Tips from Moonclerk and TicketDefenseLaw 19 Jun 2013 | 12:23 am
Offer More of What They Really Want MoonClerk is an online payment system that allows non-programmers to use Stripe to accept recurring payments and one-time payments. Founder Dodd Caldwell and Gabe ...
Google Hangouts and why you need to avoid them if you use Gtalk for Chatting on Olark 17 Jun 2013 | 06:29 pm
A Hangout sounds like a great place to be, and it is as long as you’re not using Gtalk to chat with your Olark site visitors. A few weeks ago Google announced Hangouts whose mission is to replace Gtal...
Friday Tech Tips — Why is my Pidgin app constantly going offline? 15 Jun 2013 | 03:00 am
Good question There you are, ready to chat, Pidgin up and running and connected to your Olark chat box while you pound on some spreadsheets. Then no chats come in and later on you see emails in your ...
What to do when your customer is TYPING IN ALL CAPS 10 Jun 2013 | 10:10 pm
An Olark user recently asked me the following: “If you had a customer who was talking to you in all caps and that customer clearly isn’t mad, would you ask him to politely turn off caps?” My response?...
We Love Our Customers!: Squarespace Edition 6 Jun 2013 | 09:57 pm
Sweet Mother of Gorsh! What could possibly have come through the Olark mailslot last week to warm our hearts and fatten up our bellies than delicious cupcakes from Squarespace! This amazing team of Ol...
Friday Tech Tip: Adium policy violation message 31 May 2013 | 06:47 pm
Friday Tech Tip from the Olark Customer Hero team for Friday May 31st Whoa, at times people will get a scary message from the Adium chat app after login: Warning: policy violation Pretty scary, like ...
A few new goodies from Olark 11 May 2013 | 01:05 am
We’ve made a few small improvements to Olark over the past few weeks that deserve a mention. Expanded conversationBeginPage support Webhooks Last week we deployed a few commonly requested improvements...
Live chat, the best possible use of your Marketing dollars 16 Apr 2013 | 04:14 am
I often tell people who are making inquiries about adding Olark live chat to their site who are worried about convincing their boss to spend money on mere customer support, that getting Olark Chat ca...
