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DM400 - Please Wait... message 23 Aug 2013 | 10:06 pm
The LCD display on the DM400 machine says "Please wait..." and has been there for several hours. Any tips on what to do? I am afraid to just power it down, but that may be the next step. Feedb...
Completely new to mailing 21 Aug 2013 | 10:16 pm
I'm new to mailing, so please be gentle. We currently have a Pitney Bowes machine DM800. We currently have a customer for whom we mail about 50 packages every other week. We have been sending them as ...
Major accounting discrepancy on DM1100 21 Aug 2013 | 04:09 am
Hello; hope somebody can help me out. My machine uses InView accounting and I've never had an issue within the last 8 years regarding anything of this nature. The funds I've used for August does not c...
Cleaning the DI350 Folder/Stuffer 20 Aug 2013 | 08:41 pm
I have not been able to find step by step instructions for cleaning this type of machine. Some of it is intuitive, but..For training purposes it would be nice to have specific steps from Pitney Bowes....
Printing stamps crashes browser... 20 Aug 2013 | 08:06 pm
No matter which browser I use, trying to print stamps crashes consistently. I can add stamps to the sheet but when I hit "Pay and Print", the window locks up and stops responding. HELP.
No analog connection for Connect 2000? 19 Aug 2013 | 10:38 pm
Wer'e about to move our Connect 2000 system to a building with no analog connection, will this affect compatibility?
Low Battery Message 19 Aug 2013 | 09:25 pm
Occassionally, I will receive a low batery message on the display of my mailstation2. Not a big deal except that the unit is plugged into the wall and is receiving power. Why is this happening and w...
your customer service line has cut me off three times this morning 19 Aug 2013 | 07:43 pm
Just curious, does anyone actually work at PB? The automated system has cut me off three times already this morning. Just extremely frustrated.
ordering D! 425 parts 16 Aug 2013 | 09:07 pm
I need few small parts and considering buying a stacker, where do I go to buy stuff easy online?
VeriMove Fatal Error toward end of list processing. 13 Aug 2013 | 08:06 pm
I recently updated my PAF(s) with VeriMove and since doing so, I've been getting a "Fatal Error" message toward the end of the process. Any suggestions as to fixing this would be great!
