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Why We Need To Measure And Understand First And Then Decide What To Do 26 Aug 2013 | 07:30 pm
The VP went ballistic when I reported that it took us one minute on average to review each product defect. She simply did not like working with facts.
How To Stay A Step Ahead By Not Trying Real Hard 23 Aug 2013 | 08:06 pm
If we believe real hard we certainly should be able to reduce our time by 33%! Maybe, but not by going for it all at once. Here is how we did it.
Why Senior Management Attention Is Often Based Upon Fear 20 Aug 2013 | 06:30 pm
By not being afraid, by trusting people, you get the best work back.
Why We Should Plan To Fail 13 Aug 2013 | 08:09 pm
The business manager spoke up in an incredible and disbelieving voice “you are planning to fail?!” Yes, and it became our most successful project to date.
Planning Is More Important Than The Plan 2 Aug 2013 | 09:47 pm
Your plan will not survive the first encounter with reality. Do I believe that? No, not if I’ve done my homework.
It Is Our Fault The Customer Keeps Asking For More 29 Jul 2013 | 05:41 pm
Let’s just do it 20% faster. If we could really improve 20% … well why can’t we improve another 20% on top of that? Let's do that! Go Team, Go!
Got Big Data? Free It For The Greatest Results 26 Jul 2013 | 08:44 pm
An warning message from a satellite 1.5 million kilometers in space that gets processed within seconds then waits for someone to type it into an email. Why?
Problems? Look Towards Your Best People As The Root Cause 24 Jul 2013 | 08:42 pm
It’s not always the bad guys, doing bad things that cause problems. It’s often your best employees making silly mistakes.
When A Successful Product Can Be A Bad Thing 22 Jul 2013 | 08:03 pm
It was a bit strange. Here we had a fairly successful product but I almost found myself wishing it had not been. What was wrong with me?
When Innovating, Go Slow? 17 Jul 2013 | 09:00 pm
The tangled history of innovation reveals a peculiar lesson: Slow is often better than fast ... or maybe not.
