Queuemetrics - queuemetrics.com - Loway QueueMetrics
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FAQ: "Agent status cannot be determined" after logging on 30 Nov -0001 | 12:00 am
After logging on or off from the agent's page, you still see the agent status as"Agent status cannot be determined". When QueueMetrics performs an action, what it actually does is to send a commandto...
FAQ: Moving a QueueMetrics instance to a new server 30 Nov -0001 | 12:00 am
If you need to move your existing QueueMetrics server to a different host and do not want to lose your current data and configuration, you can do that easily using yum. As a side effect, your system w...
FAQ: I don't see agent sessions without calls 30 Nov -0001 | 12:00 am
It is possible that when running a custom report, selecting the agents name, the queue and the date and navigating to the "Agents" tab, QueueMetrics shows no information. This happens because QueueMet...
Summer Break 30 Nov -0001 | 12:00 am
Our Administrative Department will be closed for 2 weeks between the 2nd of July, 2012 and the 13th of July, 2012. During this time we will issue 30-day demo licences, for those wishing to renew an ex...
